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Did you miss the chance to enter PHL Group's Prize Draw to win a gourmet Fortnum and Mason Hamper worth £140? Well, you're in luck, as they have extended the entry date until the 4th November. But hur ... -
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Shaun Loughlin, Head of eCommerce at LeMieux, shares his 20-year journey in retail and eCommerce, emphasising international expansion strategies. -
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From brand marketing to ecommerce leadership, Leo reflects on experimentation, scaling innovation inside legacy organisations, and building strategy-first ecommerce functions that drive sustainable, d ... -
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Meet Giovanni, Head of eCommerce Media Europe at Lipton as he shares valuable insights into effective eCommerce strategies and balancing creativity with data-driven decisions. -
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Personalisation doesn't just satisfy the need for superior customer journeys—it also brings in major business benefits. -
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Unlock the secrets to a culturally inclusive gifting season as visionary speakers Christopher Kenna, Debbie Ellison, and Charlene Overend share their insights in this compelling Technology for Marketi ... -
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Meet Manuel, the Director of Client Strategy at Bloomreach. -
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AI discovery, conversational search, social commerce, loyalty-led marketplaces and faster delivery models show eCommerce shifting toward connected, frictionless journeys across platforms, channels and ... -
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Explore Martin's journey into AI, and discover his insights on integrating AI into business operations and how can AI enhance creativity. -
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Martina Guizzardi, Global Senior CRM & Loyalty Lead at Oner Active, shares key career lessons, consumer insights, and strategies for building lasting customer relationships. -
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Michael Scholz, VP of Product and Customer Marketing at commercetools, provides invaluable insights into adopting a composable commerce approach for crafting exceptional shopping experiences. Let's de ... -
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A checklist for improving your key KPIs with Composable commerce while avoiding the most common pitfalls - drawing from practical experience from Lars Petersen, CEO of Uniform, Tomas A. Krag and Malgo ... -
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Bite-size updates on what happened in eCommerce this month, to keep you ahead of the curve and inform your campaigns. -
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From Walmart’s tariff-driven pricing backlash to Tesco’s leadership shakeup and Shein’s IPO detour, May saw pivotal changes across global retail. AI disruption, influencer marketing growth, and rising ... -
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Bluestone PIM explores how AI personalization, composable commerce, and product experience management are reshaping eCommerce. From data challenges to omnichannel growth, discover insights, advice, an ... -
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Klaviyo explores AI personalisation, retention, and community-driven commerce, plus a session on how brands like Wild are turning customers into loyal advocates through personalised experiences. -
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Linnworks discusses AI hype, peak season readiness, and global marketplace opportunities, plus a session on how retailers can scale from £10 to £10M by embracing diversification and resilience. -
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Mapp explores how enriched product data unlocks discovery, cashflow, and margin gains, plus a session on why structured attribution is reshaping the future of retail. -
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Exploring AI adoption, evolving loyalty, and sustained peak season strategies, this perspective highlights how brands can stand out by staying curious and customer-focused in a fast-changing ecommerce ... -
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Exploring retail media, AI-powered workflows, and eCommerce scaling challenges ahead of peak season—insights on opportunities, innovation, and collaboration from eCommerce Expo and Technology for Mark ... -
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Woo + Pressable share insights on ecommerce trends, peak season challenges, and the customer-centric innovations redefining digital commerce, plus a preview of their session on shifting shopper behavi ... -
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AI-driven personalization, economic uncertainty, and evolving consumer expectations are reshaping eCommerce. Ahead of eCommerce Expo 2025, discover insights on resilience, continuous learning, and why ... -
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It’s just a few days until eCommerce Expo, and our 300+ exhibitors are gearing up to offer you the best solutions covering all aspects of eCommerce! Who do you want to meet? -
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In the latter half of 2022, 49% of retailers rated the importance of reducing returns as high or very high. Check out IMRG's guide to navigating returns. -
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Bite-size updates on what happened in eCommerce this month, to keep you ahead of the curve and inform your campaigns. -
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Bite-size updates on what happened in marketing and eCommerce this month, to keep you ahead of the curve and inform your campaigns. -
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Bite-size updates on what happened in eCommerce this month, to keep you ahead of the curve and inform your campaigns. -
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In a competitive marketplace, an effective returns policy can be a make-or-break factor. Learn more about the 5 key elements that contribute to an effective returns policy. -
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Europe is home to a rapidly growing e-commerce logistics industry that has seen significant growth in recent years. With the rise of online shopping, the demand for efficient and reliable logistics se ... -
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A Parcel Monitor guide to the different challenges and solutions for cross-border eCommerce. -
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The intersection of technology and commerce has given rise to a plethora of innovations that are revolutionizing the way businesses operate and consumers shop. -
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In today's rapidly evolving digital landscape, the realm of eCommerce is undergoing a paradigm shift, not only in terms of what is sold, but also how transactions are conducted. -
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AI and ML technologies are revolutionizing e-commerce logistics, enabling businesses to enhance operational efficiency, optimize supply chain processes, and deliver exceptional customer experiences. -
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Last-mile delivery can make or break the customer experience. Learn more about Parcel Monitor's innovative solutions to reshape this crucial part oft the delivery process. -
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Black Friday and Christmas trading is soon incoming for retailers, meaning many are navigating through various approaches to boost their performance this year. -
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A talk about what it means to provide a great customer experience, how to be an efficient leader, and how to be a composable business that’s willing to take risks in order to evolve with the latest te ... -
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Our media partner, The Paypers, has launched the Global Ecommerce Report 2025, teaming up with industry experts to bring you a guide to global expansion packed with insights to help you succeed. -
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Growth Summit 2025 is officially open for registration. This new invite-only experience is designed for senior retail leaders who want to sharpen their strategy, connect with peers, and benchmark thei ... -
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In retail, leaders constantly grapple with challenges and opportunities that compel them to reconsider their commerce strategies. This eCommerce Expo Keynote, chaired by Andrew McClelland, hosted Dean ... -
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Meet Adam Ull, Global Product Information Lead at H&M, who is transforming commerce by using data and AI to enhance customer experiences across digital channels. He discusses building agile systems an ... -
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Black Friday 2024 showed positive revenue growth, marking the first uplift since 2020, but traffic remained subdued, dampening the overall success. Year-on-year comparisons were skewed due to the timi ... -
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The exhibition floor and conference theatres were jam-packed, as thousands of retailers and marketers joined the UK’s biggest two-day eCommerce and marketing technology event. -
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In this session at eCommerce Expo, Gaston Tourn, Chief Marketing Officer at Curio, delved into the realm of storytelling, drawing inspiration from none other than the literary giant, Ernest Hemingway. ... -
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Retailers continually grapple with the quest for an optimal conversion rate. IMRG, the UK's eCommerce association, unravels the complexities surrounding industry conversion rates. -
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Currently UX Research Manager at Tesco, Serkan Ayan shares how human-centred research drives customer experience, how to scale UX in large organisations, and why curiosity is key to career growth in t ... -
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IMRG's latest research tracks the level of customer satisfaction and expectation regarding online delivery. -
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The 2025 eCommerce Awards are now open for entries, and the search for the industry's best is officially on. -
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Learn eCommerce success essentials from Chloë Thomas: adapt, profit, engage. Test and innovate to thrive in today's competitive market. -
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In this session, uncover how Sitecore Commerce breaks away from the one-size-fits-all approach, empowering brands with unique products to maintain their distinctiveness and deliver unmatched customer ... -
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Dive into the dynamic world of eCommerce with Chloë Thomas, renowned Author and Podcast Host of eCommerce MasterPlan, as she moderates a panel discussion featuring David Meakin, Head of Partnerships & ... -
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85 percent of organizations have increased the percentage of their MACH infrastructure in the past 12 months. MACH TWO -
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Discover the secrets behind Pandora's colossal success as the world's largest jewellery brand in a session titled "How Product Information Management Powers Pandora's Global Retail Growth." The world’ ... -
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A new source of information for businesses wanting to expand and increase their customer base. -
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The Livestreaming eCommerce market in China is forecast to reach 700bn RMB (£80bn) in 2023, roughly equivalent to the entire eCommerce market of South Korea. Chinese consumers show an increasing appet ... -
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Join experts at ASOS and FoxIntelligence as they unravel the trends that shaped eCommerce in 2023 -
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It costs 80% less to keep a customer than to acquire one, yet brands are continuing to fall short in how they build relationships with their customers. Customer Relationship Management (CRM) is essent ... -
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Henry is a fixture in millions of homes in the UK, and part of their success can be attributed to the hyper-focused view on their customers’ experience and loyalty. -
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Meet Paul Kirby, Trustpilot's Enterprise Customer Success Manager, sharing his journey from media advertising to guiding eCommerce leaders through reviews. -
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The UK eCommerce market has underperformed in 2024, with actual revenue growth consistently below forecasts, though some sectors like health & beauty show resilience and potential for improvement. -
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In the ever-evolving landscape of eCommerce, where competition is fierce and consumer choices abundant, the key to sustained success lies in unlocking the power of customer retention. Discover exclusi ... -
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Discover a career journey from corporate to charity, AI and LinkedIn insights, and the future of marketing from an industry influencer. -
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Insights on the transformative impact of generative Artificial Intelligence in eCommerce from daily applications to long-term implications. -
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Learn how to go composable with Lampoo, luxury second-hand fashion retailer. -
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Despite Britain’s unpredictable weather, seasonal shifts significantly impact retail. While heatwaves drive demand in categories like appliances and outdoor gear, clothing sales remain sluggish due to ... -
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Retailers face a high-stakes peak trading season shaped by tough comparators, shifting consumer demand, political uncertainty, infrastructure risks, and weather disruptions—hoping favourable condition ... -
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As I mentioned in a previous article, eCommerce is going through a tough period at the moment. Following the huge growth online during the lockdowns, it has fallen away consistently as we’ve entered a ... -
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ECommerce has been in the doldrums for a few years now, with negative revenue growth, lower conversion and dips in site traffic becoming an accepted part of market conditions; that has been the post-p ... -
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In eCommerce performance analysis, averages are essential — but they can also be deceptive. This article explores the limitations of relying solely on average figures, particularly in benchmarking sce ... -
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In this conference Helen Slaven, Chief Revenue Officer at Poq, and Jennifer North, Head of Digital Experience at Hobbycraft, shared valuable insights into the pivotal role of mobile apps in driving cu ... -
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Marketing compliance is emerging as a competitive advantage in e-commerce, helping brands build trust, avoid costly penalties, protect platform presence, and future-proof growth by aligning with evolv ... -
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Bite-size updates on what happened in eCommerce this month, to keep you ahead of the curve and inform your campaigns. -
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Bite-size updates on what happened in marketing and eCommerce this month, to keep you ahead of the curve and inform your campaigns. -
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Bite-size updates on what happened in eCommerce and marketing this month, to keep you ahead of the curve and inform your campaigns. -
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Meet Zaria Parvez, the mastermind behind Duolingo's viral social media success, who grew their TikTok from 50K to over 11M followers. Discover how she transformed Duolingo into a social-first brand, c ...
