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Excel London

September 23rd 2026

Excel London

September 23rd 2026

The First Retail Event Powered by Data Intelligence

Growth Summit 2026 brings together top UK retailers to discuss growth strategies. Powered by IMRG’s exclusive benchmarking data and invaluable peer-to-peer discussions, retailers will leave the event feeling more confident about the steps to take towards year-on-year growth. There is now a clear focus for retailers, and that is: how to deliver value to their business through AI.

eCommerce isn’t broken, but the old growth playbook is.

Traffic is harder to win, customers are tougher to convert, and loyalty is no longer a given. Margins are under pressure, expectations are rising, and incremental optimisation just isn’t enough anymore. To unlock the next wave of growth, retailers are taking a step change. That step change is AI.

Not hype. Not theory. Not something to “look at next year.” AI is already reshaping how leading retailers attract customers e.g., through personalising journeys, forecasting demand, and running leaner operations, and the gap between early adopters and everyone else is showing to be widening fast.

Growth Summit 2026 is where retailers come to understand what’s actually working right now, and how to apply it to their own businesses.

REGISTER YOUR INTEREST IN ATTENDING

INTERESTED IN SPONSORING?

Check Out Previous Growth Summit Attendees

 

 

Download Growth Summit Audience Sample HERE

Format

Taking place in the prestigious Platinum Suites at Excel London, Growth Summit 2026 stands apart through its action-packed, insight-led agendas.

Day 1: A full day action-packed agenda

  • Enjoy numerous peer-to-peer sessions to discuss growth opportunities
  • Participate in growth-focussed roundtable sessions with fellow retailers
  • A delicious complimentary lunch

Day 2: A shorter but still impactful event

  • Enjoy peer-to-peer sessions to discuss growth opportunities
  • Participate in one big growth-focussed roundtable session over a delicious brunch
  • Each day offers new conversations, new chances to connect, and new ideas for growth.

Here is each element in detail:

Presentations

IMRG will host a series of growth-focussed presentations, where you will have the opportunity to benchmark your performance and strategies.

Peer-to-peer insights

Using IMRG’s new peer-to-peer matching tool, you will connect with retailers facing similar challenges and opportunities to you so that you can compare notes, pressure-test ideas, and learn what’s working. You’ll even be able to choose who you meet in a series of focused one-to-one conversations designed to turn insight into action.

Roundtable discussions

Reflect on growth opportunities with your retail peers through hosted roundtable discussions.

Lunch

Enjoy a delicious buffet lunch with a varied menu and indulge in beverages of your choice.

What You'll Learn

Across two days, you’ll hear from experts and practitioners at the forefront of AI-powered commerce.

We will cover the full AI journey:

  • Agentic and AI-led shopping experiences
  • Smarter demand prediction and inventory planning
  • Conversion optimisation at scale
  • Driving efficiency and impact across operations

You will hear about:

  • Real use cases of AI
  • Where retailers are experiencing wins and losses
  • The immediate gains and advanced long-term applications of AI

VIEW AGENDA      REGISTER YOUR INTEREST

Key Benefits of Attending

Personalised Benchmarking Insights

Personalised Benchmarking Insights

Powered by IMRG's one-of-a-kind benchmarking data, every attendee who registers in advance will receive an exclusive, personalised report. Providing a comprehensive comparison of your business performance against other retailers, using over 40 key marketing and eCommerce metrics, including the Customer Funnel, Channel Performance, Conversion, Order Fulfillment, and more.
Actionable Growth Strategies 

Actionable
Growth Strategies 

Gain valuable insights on how to use your personalised report and analysis of the UK retail market performance data to craft effective growth strategies tailored to the peak trading periods and beyond.
Premium Networking Experience

Premium Networking Experience

Enjoy a premium setting in the Excel Platinum Suite, complete with full catering, including networking lunches, coffee breaks, and a drinks reception.

Two-Day Comprehensive Coverage

Two-Day Comprehensive Coverage

Maximise your time by heading to eCommerce Expo, happening at the same day as Growth Summit in Excel, to discover the latest industry solutions and innovations.

Agenda

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08:45
  1. 45 mins
    Welcome coffee and tea
09:30
  1. 15 mins
    A breakdown of the marketing channels bringing in the most revenue, traffic, and conversions across the full spectrum of marketing from Affiliate to SMS. Retailers who provide their Google Analytics data before the event, will get a customised and fully anonymised performance dashboard with insights on how their metrics stack up against industry benchmarks.
09:45
  1. 20 mins

    For marketers, eCommerce experts, and business leaders who want practical tips to grow their business by improving customer experiences. In this session, Rory will cover simple, effective changes you can make to your website or app to boost conversions, reduce cart abandonment, and keep delivery costs down while delighting customers. Expect real-world advice and straightforward tactics you can put into action right away.

    What you can expect to takeaway:
    • 3 psychological changes to increase website and app conversions
    • Easy ways to cut cart abandonment and drive more sales
    • Smart delivery strategies that make customers happy without breaking the bank

    Level it's for: Head of/Director

10:05
  1. 20 mins
    Engage with your retail peers in discussions around how you can improve performance across a range of metrics vital to acquiring, converting and retaining customers. From marketing channel strategies ...
10:25
  1. Innovation Spotlight from Epsilon
    10 mins
    Maximising the power of first party data to drive growth. First-party data has become a cornerstone of modern marketing, offering brands the ability to connect with customers more directly and effecti ...
10:35
  1. 20 mins
    Engage with your retail peers in discussions around how you can improve performance across a range of metrics vital to acquiring, converting and retaining customers. From marketing channel strategies ...
11:15
  1. 10 mins
    Explore key website performance metrics that shape the customer journey—from the moment they land on your site to the final purchase. Learn what a well-performing funnel looks like across the industry and identify where your site stands. Retailers who provide their Google Analytics data before the event, will get a customised and fully anonymised performance dashboard with insights on how their metrics stack up against industry benchmarks.
11:25
  1. The Unified Journey: Crafting Fluid Shopper Experiences In A Fragmented Retail Landscape
    10 mins
    For eCommerce leaders, marketers, and fulfilment specialists that want to boost conversion at checkout, optimise channel performance, and scale sustainably across markets.  Retailers today are under i ...
11:35
  1. 50 mins
    In this fast-paced, engaging session, we pair everybody up in the room with other attendees for five, eight-minute peer-to-peer discussions – designed to be quick and highly-focused, we challenge atte ...
12:35
  1. 20 mins
    Engage with your retail peers in discussions around how you can improve performance across a range of metrics vital to acquiring, converting and retaining customers. From marketing channel strategies ...
12:55
  1. 60 mins
13:55
  1. 20 mins

    For eCommerce leaders and digital strategists that want to discover proven techniques for improving online conversion rates and reducing cart abandonment.

    Drawing from practical retailer experiences, this panel reveals the strategies that transform complex checkout processes into seamless customer journeys. By implementing targeted optimisations, retailers can significantly increase conversion rates, reduce friction, and ultimately drive more revenue.

    What you can expect to takeaway:

    •            Successful case studies from some of the UK’s leading retailers

    •            Advice on simplifying the checkout process and reducing user friction

    •            Insights into creating user-centric checkout experiences

    •            Techniques for building trust and reducing cart abandonment             

14:15
  1. 20 mins
    Engage with your retail peers in discussions around how you can improve performance across a range of metrics vital to acquiring, converting and retaining customers. From marketing channel strategies ...
14:35
  1. Driving Loyalty, Retention & Growth with Reward
    10 mins
    Reward will share perspectives on using data to drive smarter targeting, improve engagement, and maximise campaign impact across channels AND announce an exciting new development that will reshape how ...
14:45
  1. 20 mins
    Engage with your retail peers in discussions around how you can improve performance across a range of metrics vital to acquiring, converting and retaining customers. From marketing channel strategies ...
15:05
  1. 10 mins
    We’ll bring together everything you’ve learned throughout the day and turn it into a clear, actionable roadmap for your business.
15:15
  1. 45 mins
    Come down to eCommerce Expo to explore solutions, tailored to your needs based on your performance data. Wrap up the day with a set of practical solutions, insights from industry peers, and honest discussions that will help you take meaningful steps toward improving your online performance.
15:30
  1. Networking Drinks with Amazon
    60 mins
    Enjoy some relaxed networking drinks on Amazon's stand at eCommerce Expo. Connect with your peers and summarise how the day has gone for you.

Eligibility Criteria

Attendees

This VIP, invitation-only event is strictly limited to senior decision-makers from the UK's top retailers. The number of places are limited, and demand is high. We advise to register in advance to avoid disappointment.

To ensure a relevant experience for all attendees, limited seats are available for retailers who meet the following eligibility criteria:

  • Retailers operating in the UK.
  • Retailers who hold a manager-level position or higher within their organisation.
  • Retailers who represent a retail business with an annual turnover of £10 million or more.

By adhering to these criteria, we aim to create an environment where attendees can network with peers facing similar challenges and opportunities.

REGISTER YOUR INTEREST

Sponsors

Growth Summit is designed to connect leading solution providers with senior decision-makers from the UK’s top retailers. Sponsorship opportunities are exclusively available to solution providers offering innovative solutions or services tailored to the retail sector. Benefit from:

  • Pre-arranged one-to-one meetings with matched decision-makers with £10m+ annual turnover.
  • Lead focused roundtable discussions with retailers specifically seeking expertise in your field.

To ensure meaningful engagement with retailers, we only have a limited number of sponsorship positions available. Contact the team today to discuss available opportunities.

 

SPONSORSHIP OPPORTUNITIES

With thanks to our

Headline Sponsors

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