Co-located with Technology for Marketing

24 - 25 September 2025
Excel London

24 - 25 September 2025
Excel London

Stages and Content Themes

The Headline Stage is the centrepiece of eCommerce Expo and Technology for Marketing, bringing together industry leaders, visionaries, and disruptors. 

 

Designed for C-suite executives, strategy directors, and digital innovators, this stage explores the biggest trends shaping the future of eCommerce and marketing.

Expect cutting-edge insights into the forces influencing digital commerce, the impact of AI on customer experience, and proven growth strategies from top brands, influencers & thinkers. Attendees will leave feeling informed, inspired, and ready to shape the future of digital business.

This stage is a must-attend for eCommerce leaders, technology strategists, and business decision-makers looking to stay competitive. 

 

With technology evolving at breakneck speed, this stage delves into the latest innovations reshaping online retail. Expect expert insights on how to future-proof your tech stack through seamless re-platforming, streamline operations with AI-driven automation, and deliver hyper-personalised experiences that engage customers again and again. Walk away with a strategic blueprint for harnessing technology to drive long-term success in an ever-changing digital economy.

This stage is built for retail expansion leaders, cross-border trade specialists, and last-mile professionals navigating the complexities of global commerce.

 

Sessions will explore how to scale operations across international markets while maintaining operational efficiency and customer satisfaction. Expect insights into cross-border logistics, fulfilment models, customs and compliance challenges, and technology-led solutions that enable seamless global growth.

Whether you're scaling into Europe, North America, APAC or beyond, this stage is your gateway to global success.

This stage is designed for CX specialists, digital marketers, and retention experts who want to master customer engagement.

 

Attendees will explore the latest trends in personalisation, customer service automation, and experience-driven commerce. With deep dives into AI-driven interactions and omnichannel strategies, you’ll leave with the knowledge to create seamless, memorable customer experiences that drive long-term loyalty.

For eCommerce leaders, growth marketers, CRO specialists, and digital analysts, this stage is all about refining and enhancing digital strategies.

 

Sessions will cover A/B testing, site performance improvements, and data-driven decision-making techniques. This stage is all about improving online performance. 

With day 2 being led by IMRG (the UK’s largest eCommerce membership community), attendees will leave with a clear roadmap to optimise conversion rates, boost customer engagement, and maximise online sales. 

On day 2 of the eCommerce Expo, the IMRG team will be taking over the Optimisation Stage. It will be a hub of activity, providing in-depth updates and current data on the UK retail market, including insights into average customer spending, conversion rates, and Black Friday trends.

 

By leveraging real-time market data from IMRG, this stage will enable you to benchmark your own eCommerce performance against the wider market and use these insights for your online optimisation.

Feel equipped to move forward within the eCommerce landscape, with a good understanding of some of what some of the biggest industry players are doing and why they’re doing it.

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