Co-located with Technology for Marketing

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

Content Hub

 

 

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  • What does it take to gain 1 million active mobile app users monthly? How do you reach the ability to deploy any applications or API changes worldwide in 5 minutes or less? Well, Formidable’s Director ...
  • We are thrilled to reveal the initial category finalists for the 2024 eCommerce Awards.
  • If you haven’t started your entries already to the eCommerce Awards there is still plenty of time to start your winning journey…
  • Recognising excellence in the world of eCommerce the ceremony will take place after day one of eCommerce Expo.
  • The ever-evolving world of eCommerce and marketing has seen transformative shifts this year. Here's what stood out in 2024.... 
  • 5 PR Tips to Get Your Tech Business Noticed

    30 Aug 2023 Kieran Kent, Managing Director at Propeller Group
    In eCommerce or the wider Martech ecosystem, those that stay invisible don’t stay relevant for very long. But in such a crowded marketplace of solutions and vendors, the fight for attention from poten ...
  • In the ever-evolving landscape of retail and e-commerce, staying ahead of the curve is paramount for businesses looking to thrive during the peak shopping season.
  • 5 Top Tips for Speaking at eCommerce Expo & Technology for Marketing

    21 Aug 2024 Alyssia Smith, Senior Content Manager at CloserStill Media
    Some essential tips to help you deliver an impactful presentation with Alyssia Smith, Senior Content Manager at eCommerce Expo and Technology for Marketing 
  • A Good Start, But Where Next?

    30 May 2025 Andy Mulcahy, Strategy and Insight Director, IMRG
    After such a long period of decline for the eCommerce market, where any positive growth gain made in one week would quickly be eliminated by a drop over the subsequent weeks, we can perhaps be forgive ...
  • Elevate your customer engagement strategy with Anish Chadda, VP of Product at MessageBird
  • A tough, tough start to the year for online retailers

    27 Feb 2024 Andy Mulcahy, Strategy and Insight Director, IMRG
    With trading conditions proving to be very difficult over the past few years, it was perhaps a surprise that peak trading fell in line with forecasts for online retail.
  • AI in eCommerce with Karl Lillrud

    30 Aug 2023 Laura Dazon
    Meet Karl, a prominent figure in eCommerce, artificial intelligence, and public speaking.
  • AI: From Hype to the Edge of Reality

    23 Oct 2025 Andy Mulcahy, Strategy and Insight Director, IMRG
    AI’s buzz is deafening, but eCommerce is finally turning talk into action. Retailers shift from curiosity to experimentation as genuine automation and personalisation edge closer.
  • Discover key insights with Paul Walsh, Founder of All Things Amazon.
  • From bricks-and-mortar to digital transformation, this interview explores the evolving world of ecommerce trading at Primark, touching on performance metrics, stock strategy, and the customer-centric ...
  • April in eCommerce

    28 Apr 2026 Alyssia Smith
    April 2026 in eCommerce: AI drives real results, loyalty evolves into lifestyle, and retailers invest in smarter systems to connect channels, improve operations and enhance the customer journey.
  • 2024 started off badly for eCommerce sales in the UK and it looked like demand might actually be getting even more suppressed; a real blow to a market that has seen 35 consecutive months of negative m ...
  • Discover key insights with experts from Propeller, Boots Media Group, Microsoft and NielsenIQ
  • IMRG’s recent session highlighted key insights for eCommerce growth: 🎧 Listen to the Full Session    In This Session: eCommerce Downturn: 2022 saw negative growth in the UK's eCommerce sector, largel ...
  • Bite-size updates on what happened in eCommerce this month, to keep you ahead of the curve and inform your campaigns.
  • Meet Robert Manning, Head of Direct to Consumer & eCommerce at Biotiful, who's spearheading the launch of ambient products through DTC channel in the rapidly growing gut health market.
  • Black Friday 2024: A Test of Nerve

    25 Nov 2024 Andy Mulcahy, Strategy and Insight Director, IMRG
    Retailers are gearing up for the biggest sales event of the year, but with shifting dates and unpredictable shopping habits, it’s a rollercoaster ride. Andy Mulcahy, Strategy and Insight Director at I ...
  • Discover how Deliveroo enhances grocery delivery by partnering with retailers, offering logistics, and advanced tech integration, ensuring fast and reliable customer service.
  • Camilla Mackay-Wilson, Head of E-Commerce, Retail at Soho House, shares her career journey and insights into the world of eCommerce. She discusses her path from Marks & Spencer to leading digital stra ...
  • Can We Now Have More Confidence in the eCommerce Market?

    29 Apr 2025 Andy Mulcahy, Strategy and Insight Director, IMRG
    A few months’ ago, in this very series, I posited the idea that eCommerce might be making a bit of a comeback following years in the growth wilderness. The early weeks of the year were all positive fo ...
  • The UK’s biggest eCommerce and marketing technology events returned in-person, with a successful debut at London ExCeL, welcoming thousands of leading retailers and brands on day one.
  • London, 18th January 2023: CloserStill Media, the producer of market-leading business events, exhibitions and conferences, today announced it has purchased a majority stake in CommerceNext, a leading ...
  • Explore the dynamic landscape of Cross-Border eCommerce and its role in unlocking global growth. This expert panel discusses key strategies, technologies, and trends, offering valuable insights for bu ...
  • Dave Morrissey, a former Meta and TikTok leader shares career lessons, the future of social commerce, and why creators, speed, and customer-centricity will define the next era of digital retail.
  • A comprehensive examination of the advantages and limitations of Amazon advertising.
  • Bite-size updates on what happened in eCommerce this month, to keep you ahead of the curve and inform your campaigns.
  • Deep-dive: Future of Retail and eCommerce 2023

    24 Apr 2023 Raconteur in association with eCommerce Expo
    Find out what 2023 has in store for eCommerce and Retail, in a post-Covid world where customers' expectations keep rising
  • It is often said that the best business people are those who live to solve problems - not just sell products. But sometimes it can be hard to see the wood for the trees. Organisations can struggle to ...
  • IMRG – The UK Ecommerce Association presents a Halloween-themed directors networking event (18 Oct).
  • The Paypers' Global Ecommerce Report 2026 explores cross-border growth, emerging markets, payments innovation and AI, providing data-driven insights to help businesses succeed in a rapidly evolving ec ...
  • Explore the aftermath of Black Friday 2023 with Andy Mulcahy's analysis.
  • eCommerce Expo is delighted to introduce our newly formed 2025 Advisory Board – an impressive assembly of eCommerce visionaries poised to transform the event landscape.
  • Discover essential insights into eCommerce talent sourcing trends with Andy Davies, from Vertical Advantage. Learn about salary shifts, leadership gaps, and strategies for sustainable growth.
  • Insights from Ernesto Rojas on career-defining moments, channel strategy, and how AI is reshaping the future of eCommerce.
  • The first edition of the Global Ecommerce Report highlights the transformative shifts in the ecommerce and payments industries. With the increased tendency towards globalisation, digitalisation, and h ...
  • Discover how TikTok is shaping the live shopping revolution and future trends in social commerce with Shahriyar Hassan, TikTok Shop expert and Growth and Strategy Manager.
  • What does it take to succeed in eCommerce? Over the years, Chloë Thomas has worked with hundreds of eCommerce players and hosted dozens on her podcasts. Learn more about what it's like to run a podcas ...
  • Discover how Frankie Thorogood built and scaled multi-million-pound eCommerce brands, navigated challenges, and learned invaluable lessons in entrepreneurship. From risk-taking to resilience, get insi ...
  • Future of Retail and eCommerce June 2023

    20 Jun 2023 Raconteur in association with eCommerce Expo
    As consumers tighten their belts, retailers are having to remain constantly on the lookout for ways to differentiate themselves and win their share of that hard-earned cash. Learn more in the latest e ...
  • Gavin Holland, Global Head of UX Design at JD Sports Fashion, reflects on his career journey from BBC Worldwide to leading global UX at scale. He shares insights on collaboration, personalisation, AI- ...
  • From accelerated processes to emotional nuance, explore how AI is reshaping retail for enhanced customer experiences and operational efficiency.
  • A talk about how live streaming is revolutionising eCommerce in China, and how international brands can take their first steps to go cross-border.
  • Now the Head of eCommerce and Retail Innovation at Oxfam, Andy leverages his expertise to transform the brand into the leading go-to online retailer within the sector.
  • Have we got our eCommerce back?

    25 Feb 2025 Andy Mulcahy, Strategy and Insight Director, IMRG
    After years of decline, eCommerce is showing signs of recovery. What’s driving this shift, and is the industry finally bouncing back?    
  • Health & Beauty: A Bright Spot For eCommerce

    30 Jul 2024 Andy Mulcahy, Strategy and Insight Director, IMRG
    What a miserable year it’s proving to be for eCommerce. Revenue has performed well below expectation, site traffic overall has seen barely any growth in 2024 so far and conversion remains suppressed. ...
  • Unlock the power of Artificial Intelligence in commerce growth with Shaun McCran, Head of Commerce Product Marketing for Europe at Adobe.
  • Big Bus Tours transformed its digital marketing amid COVID-19, leveraging local insights and tech innovations. The result? Increased revenue, higher click-through rates, and record-breaking digital pe ...
  • How Did eCommerce do in 2024?

    27 Jan 2025 Andy Mulcahy, Strategy and Insight Director, IMRG
    Andy Mulcahy, Strategy and Insight Director at IMRG, reflects on the challenges and growth patterns of eCommerce in 2024, highlighting sector winners, market shifts, and what lies ahead for online ret ...
  • From navigating involuntary churn challenges to Vindicia's game-changing payment recovery solution, discover how to transform your eCommerce connections for unparalleled customer experiences.
  • How exhibitors can use PR to steal the show at industry events

    15 Sept 2025 Alex Humphries-French, MADTech Practice Director at Propeller Group
    Propeller Group’s Alex Humphries-French shares how exhibitors can cut through the noise at industry events with smarter PR—shaping stories, engaging media, and building lasting visibility before, duri ...
  • IMRG reveal industry customer acquisition rates, how long customers should be staying with you, and if you’re spending too much to acquire new customers. This session uses IMRG’s unique market dataset ...
  • Nova Tissue transformed its business with Temu, unlocking rapid e-commerce growth, boosting profitability, and creating jobs — all while navigating rising costs and shrinking traditional sales channel ...
  • This eCommerce Expo session brought to light valuable insights on creating a robust seller strategy for marketplace and dropship platforms.
  • How to Grow Your Small Business on TikTok and Instagram with Ramona Gohil, Founder of Rani & Co

    25 Nov 2024 Laura Dazon, Senior Content Marketing Executive at CloserStill Media
    In this exclusive interview, we sit down with Ramona Gohil, founder of the feminist jewellery brand Rani & Co. From humble beginnings to TikTok-fuelled success, Ramona shares her journey, insights int ...
  • In a recent conference session, Andrew Ostcliffe, Oxfam's Head of eCommerce & Retail Innovation, shared key strategies for managing rapid eCommerce growth while integrating with physical store offerin ...
  • Join us for this session with Nick Hague, Author, Director, and Podcast Host of B2B International and The B2B Insights Podcast, as he unveils the secrets to supercharging your B2B brand experience !
  • Moonpig's Director of New Markets & Ventures, Alexander Toft, shared invaluable insights during the conference session on "Taking an established brand to new markets." Here are the key takeaways: Star ...
  • Brands that succeed in 2024 are likely to be those that connect brand and customer experiences seamlessly, digitally and physically in everyday life: at home, in play, in retail, and more. Faced with ...
  • Shopify is changing the face of commerce and supporting merchants in the new era: Connect to Consumer (C2C). 
  • In the ever-evolving world of eCommerce, UK merchants must adopt strategic approaches to ensure sustainable growth both at home and abroad. In our recent webinar featuring Emily McMorran, CX Lead at w ...
  • Meet SJ, AllSaint's Global Leader in CX, Fraud & D2C, as she tells you more about implementing AI at a major British fashion retailer, as well as strategies for payment security and fraud prevention
  • A look into how consumer engagement in pre-paid models had opened new innovations.
  • We are delighted to announce the launch of Growth Summit 2025, an exclusive, invite-only event taking place on 24th September 2025 at ExCeL London, brought to you by eCommerce Expo and IMRG. Designed ...
  • Is Discounting Usage Intensifying in eCommerce?

    26 Jun 2024 Andy Mulcahy, Strategy and Insight Director, IMRG
    Explore how increasing discount usage in eCommerce is impacting revenue growth in 2024. Discover the trends, challenges, and strategies retailers are employing to navigate tough trading conditions.
  • Is The Future of eCommerce Looking a Bit Brighter?

    10 Sept 2024 Andy Mulcahy, Strategy and Insight Director, IMRG
    If you are a regular reader of this column, you’ve probably gotten used to the updates often containing news that don’t paint a great picture of eCommerce performance. But I’m just the messenger! I ca ...
  • A pretty good Christmas for retailers, but…  For many retailers selling in the UK market, the past few years have been notable for a clear dip in customer demand; the economic downturn has been reflec ...
  • January 2026 in eCommerce

    15 Jan 2026 Alyssia Smith
    A concise industry update covering UK eCommerce peak trading trends, forthcoming regulatory changes across subscriptions, digital markets and data privacy, and a B2B case study highlighting evolving p ...
  • Miracle Inameti-Archibong, Head of Search at John Lewis & Partners, shares her approach to integrating SEO across channels, leading teams, and adapting to AI-driven changes in search.
  • Bite-size updates on what happened in eCommerce this month, to keep you ahead of the curve and inform your campaigns.
  • July in eCommerce

    28 Jul 2026 Alyssia Smith
    Stay up to date with July's biggest ecommerce developments, including BNPL regulation, AI-powered shopping, rapid delivery, marketplace accountability and international selling opportunities.

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