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22 - 23 September 2027
Excel London

22 - 23 September 2027
Excel London

TT - Growth Summit

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08:30
  1. 60 mins
    Welcome coffee and tea
09:30
  1. 10 mins
    Can AI Drive a New Growth Phase for Ecommerce? Retailers are building AI into their tech stacks, customers are becoming AI-enabled by default…with this technology embedding itself in our daily activit ...
09:40
  1. 25 mins
    Guest Speaker - Sophie Neary, Managing Director, Retail & Consumer Goods at Google
10:05
  1. 15 mins
    Roundtable sessions give retailers the opportunity to join a focused discussion with industry peers, explore shared challenges and exchange practical ideas in a more interactive setting. Roundtable 1 ...
10:20
  1. 20 mins
    In this session, senior retailers from different sectors will share their perspective on what they believe is genuinely changing in customer behaviour, what may be overstated, and where the biggest di ...
10:55
  1. 50 mins
    Peer-to-Peer meetings are designed to help you make valuable connections and knowledge share through a series of curated meetings with other attendees. Based on the information you've shared with us, ...
11:45
  1. 40 mins
    As customer behaviour evolves, different teams often interpret change in different ways. In this interactive workshop, delegates will explore how to separate signal from noise, where tensions can emer ...
12:25
  1. 15 mins
    Roundtable sessions give retailers the opportunity to join a focused discussion with industry peers, explore shared challenges and exchange practical ideas in a more interactive setting. Roundtable 2 ...
12:40
  1. 2 mins
    IMRG wraps up the key themes from the morning, highlighting the practical growth priorities retailers should focus on next.
12:42
  1. 48 mins
  2. 48 mins
13:30
  1. 10 mins
    As acquisition journeys become more fragmented and AI changes how customers discover and evaluate brands, retailers need a clearer view of which channels are delivering profitable growth rather than j ...
13:40
  1. 20 mins
    There is still debate around where the opportunities lie, which priorities should come first and how quickly businesses should move. In this interactive session, IMRG will explore a series of key ques ...
14:00
  1. 15 mins
    Roundtable sessions give retailers the opportunity to join a focused discussion with industry peers, explore shared challenges and exchange practical ideas in a more interactive setting. The afternoon ...
14:15
  1. 20 mins
    With pressure on both growth and margin, retailers need AI strategies that drive commercial return. In this fireside chat, Sharon Gai will share his perspective on where retailers can act quickly to c ...
14:35
  1. Coffee Break & Networking
    10 mins
14:45
  1. 50 mins
    Peer-to-Peer meetings are designed to help you make valuable connections and knowledge share through a series of curated meetings with other attendees. Based on the information you've shared with us, ...
15:35
  1. 20 mins
    In this panel, senior retailers will share where they are seeing the clearest signs of commercial impact, how they are evaluating marketing effectiveness in an AI-shaped landscape, and what they are l ...
15:55
  1. 10 mins
    To close the day, IMRG will bring together the strongest themes from the discussions, highlighting where retailers are already seeing returns from AI investment and where the next wave of value is lik ...
16:10
  1. 60 mins
    Enjoy some relaxed networking drinks at eCommerce Expo. Connect with your peers and summarise how the day has gone for you.

With thanks to our sponsors & partners...