Roundtable sessions give retailers the opportunity to join a focused discussion with industry peers, explore shared challenges and exchange practical ideas in a more interactive setting.

Roundtable 2 Topics will include:

- Hyper-personalisation: where customers value it and where they reject it

- Agentic commerce and AI-assisted journeys: what feels credible today

- How AI is changing customer expectations of relevance, speed and ease

- The next phase of trust, confidence and convenience in digital retail