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The network provider is the London club’s new main shirt sponsor and has marked the unveiling of the club’s latest home kit by allowing fans to virtually try it on before its general release. Fans who ... -
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Out in partnership with Raconteur, the report explores the challenges faced when transitioning to DTC, the impact of Covid-19 on customer expectations, and the rising concerns around global ecommerce ... -
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This is particularly true of consumerism. How we trade has fundamentally altered over time; we’ve gone from cash to plastic, from debit to credit, from signature to PIN and, most recently, from in-sto ... -
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The team behind eCommerce Expo are excited to announce that they will be releasing a sixteen page Future of Ecommerce report, in collaboration with publisher Raconteur. The report, which will be publi ... -
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Your talk at Customer Week was titled, ‘Your last best experience becomes the minimum expectation for the next one’. Can you explain why this is the case? "There are two points to take into considerat ... -
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Andy Mulcahy: “I'd like to introduce Ollie from Maplin. You will remember Maplin. It did close. But the news is, it's back." Ollie Marshall, Managing Director, Maplin: “Yes! So I can give you a little ... -
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The restructure, via a company voluntary arrangement (CVA) process, may involve “a number of redundancies” at its Skelmersdale head office. Neil Johnson, Electra Private Equity PLC Chairman, commented ... -
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The brand is working with cross-border e-commerce solutions provider Global-e, to accelerate its global online expansion, which began in APAC and LATAM earlier this year. Forever 21 has large followin ... -
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Five major delivery & returns talking points raised by the current crisis
11 Jun 2020 Ben Sillitoe (IMRG)With the shops that were temporarily shuttered due to the coronavirus all set to open up again over the coming weeks, albeit with stricter restrictions on visitor numbers and all sorts of health and s ... -
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Pragmatic steps retailers can take to empower consumers to lessen their footprints
11 Jun 2020 Rory O'ConnorWith the collective realisation that climate change is not a myth - supported by the many improvements brought about by self-isolation, consumers in a post Covid world will be looking for concrete, pr ...
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