Technology for Marketing
10:15
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CX and Loyalty Stage25 minsFor eCommerce marketers, CRM and retention leaders who want to grow revenue from their existing customers without discounting away their margin. Acquisition keeps getting more expensive while repeat r ...
10:50
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CX and Loyalty Stage25 minsFor customer service and CX professionals implementing, scaling or improving AI support in personal, high-consideration purchase journeys.We will discuss how AI is great at providing scripted solution ...
11:25
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CX and Loyalty Stage25 minsFor eCommerce leaders, marketers and social commerce professionals that want to understand what separates short-term TikTok Shop success from sustainable, scalable growth. TikTok Shop can create explo ...
12:35
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CX and Loyalty Stage25 minsEveryone in this room is somewhere on the journey from “What the hell is AEO?” to “We know exactly why ChatGPT recommends our competitor instead of us.” The goal of the next 30 minutes is to figure ou ...
13:10
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CX and Loyalty Stage45 minsFor eCommerce leaders, CRM & loyalty owners, CX, data and product teams who are trying to push personalisation further without crossing the invisible line where customers think “okay, that’s creepy.” ...
14:05
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CX and Loyalty Stage25 minsFor product leaders, eCommerce professionals and customer experience teams that want to modernise how product decisions are made and delivered. For CRO/Experimentation teams who are keen to scale the ...
14:40
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CX and Loyalty Stage25 minsIs it becoming harder to convert customers? IMRG examines the latest trends in traffic, spend and conversion to show the current state of turning browsers into purchasers. We’ll explore changing marke ...
15:15
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CX and Loyalty Stage25 minsFor eCommerce leaders, digital product managers, UX professionals and marketers who want to create shopping experiences customers love.Every great shopping journey is the sum of hundreds of small prod ...
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