Melisa Minkow
Global Director, Retail Strategy & Insights,
CI&T
Melissa is a founding member of Retail Women in Tech (RWIT) and the Global Director of Retail Strategy & Insights at CI&T (NYSE: CINT), a global AI deployment partner for tech-integrated business solutions. Previously, she was a senior advisor at Gartner, covering omni-channel, e-commerce, mobile commerce, and social commerce strategy.
Melissa is a retail futurist whose methodology is rooted in cross-industry consumer insights and innovation. She graduated with an MBA from Northwestern's Kellogg School of Management and began her career at Target focusing on merchandising strategy. Melissa is regularly featured on CNBC EMEA Squawk Box, bringing US retail expertise to Europe and comparing shopper behaviors across markets. She is a RETHINK Retail Top Influencer, RTIH Top Retail Technology Influencer and member of the RetailWire BrainTrust.
Sessions
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24-Sep-2026The CX and Loyalty StageAre You Being Creepy? Finding the Line on Personalisation When Everyone’s Boundaries Are Different
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