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  • With so many people social distancing, interacting with your customers with a responsible and informed strategy is paramount to ensuring their loyalty in both the short and long term. In this webinar, ...
  • But behind discourse about cultivating humanity, building identity and being purpose-driven, we often see that there are little to no actions taken to deep dive into a business’ sustainability, divers ...
  • But behind discourse about cultivating humanity, building identity and being purpose-driven, we often see that there are little to no actions taken to deep dive into a business’ sustainability, divers ...
  • If you want us later, brief us now

    02 Jun 2020 Marcus Foley
    I've seen, heard and read about the number of projects being pulled and retainers being slashed by larger corporate clients who undoubtedly have a raft of larger, incumbent network suppliers in the wi ...
  • 8 ways coronavirus might change how Britons shop

    27 May 2020 Ben Sillitoe (IMRG)
    Cath Kidston and Debenhams are already prime examples of this prediction holding some weight. These companies both announced administrations and subsequent lasting shop closures in recent weeks, with ...
  • How to use stores to get the most out of eCommerce

    27 May 2020 Ben Sillitoe (IMRG)
    The fact of the matter is that I – with the help of contributing IMRG members – could have gone into far more detail on each of the suggestions. So, this week I am putting the focus specifically on on ...
  • Denmark's online supermarket Nemlig reveal new delivery option - you don't even have to be at home

    26 May 2020 Sam Tidmarsh and Sanne Leenders (Cross Border Magazine)
    Nemlig are introducing a new way of delivery. Customers no longer need to be at home to receive their orders. All refrigerated and frozen products are packed in special thermo boxes to keep items fres ...
  • Small businesses can now set up an online store for free on Facebook and Instagram, the social network has announced. Facebook Shops will enable users to create and customise a page for their business ...
  • Technology for Marketing and ad:tech LDN, in collaboration with Capuchin Behavioural Science, will be releasing a marketing survey which looks at how marketers will rebound from the Covid-19 crisis. E ...
  • Commerce Reimagined: Q&A with Michelle Whelan

    19 May 2020 Michelle Whelan
    What do online retailers need to do differently to retain new customers they are landing? I think it’s useful to recognise that the surge of online commerce has been forced rather than planned - new o ...