Exhibitors

AE United Arab Emirates
Stand No: E422

The perfect domain name for your online store.

 .STORE Domains, operated by Radix Registry, is the first domain name for eCommerce and retail. Building an online store and an online retail identity starts with finding the perfect domain name. With a .STORE domain name, online businesses get the opportunity to find their web address in a space that is tailor-made for eCommerce and retail.

Online businesses can now do away with misspellings, hyphens, and unnecessary characters in their brand names, and choose a short, memorable domain name with .STORE. What's more, by including a powerful retail keyword in their domain names, businesses now stand to increase their online visibility, strengthen their brand recall, and optimize conversion.

Over 120,000 global brands, retailers, local businesses, and influencers have already registered .STORE domain names. Notable users include Formula 1, Emirates, and Westin Hotels.

GB United Kingdom
Stand No: E620
GB United Kingdom
Stand No: E1480

OUTSOURCED WAREHOUSE AND FULFILMENT SERVICE

Third-party logistics, warehousing and fulfilment services are of a high standard. At 3PL Fulfilment Ltd Our services include automated order upload from all major e-commerce platforms; pick /pack, kitting and distribution. We run our warehouse on state-of-the-art software which enables us to provide a modern, modular, scalable and flexible outsourced logistics solution to our valued clients.

Offering a wide range of 3PL solutions, we pride ourselves in being one of the best third-party logistics companies in the UK. Our services cater for those who would like to run on-line shops or general distribution without the headache of running a warehouse or complex systems. We do all that for you, allowing you to focus on increasing sales as opposed to managing stock and fulfilment of orders.

Having invested in a state-of-the-art software system, we also remove the complexities of updating stock across multiple channels, a problem often experienced by sellers utilising multiple sales platforms. Through our interfaces with Amazon, EBay, Magento, Shopify, Bluepark, EKM and many others we syncronise the stock levels you have in our warehouse with those on the sites, offering peace of mind that that there will be no sale made of an out of stock item nor a sale missed due to incorrect inventory.

Our set of 3PL solutions has been expanded to also cater for additional services such as over-labeling, kitting and re-packing. These services allow for the packing of promotion packs, combo-pack assembly as well as re-packaging for different channels or markets. In some cases, we also provide product assembly services.

GB United Kingdom
Stand No: E716

4PX Express has been established in 2004 as  a logistics solution provider and fulfilment services for cross border e-commerce. 4PX employs over 2600 people across 50 different global locations。Over 20000 merchants rely on various 4PX services to succeed in the e-commerce world。 Today,4PX is China's no1 market leader by revenues, orders processed and overall operations。Its  services include local & international at fulfilment (FB4), international al B2C shipping (G2G), and global returns services (GRS).

GB United Kingdom
Stand No: T556.

Advansys have a unique ‘boutique style' approach to ecommerce.  By working with a select number of clients we are able to focus on the delivery of high conversion ecommerce solutions that generate revenue.  We have a highly skilled technical team and as such are able to work on complex bespoke integration.  Whether you need integration into your existing infrastructure or development of workflow systems Advansys can architect a solution to the problem.

We specialise in building proven scalable multi channel ecommerce solutions for both B2B and B2C that deliver results.  Our flexible eCommerce Management System (EMS) allows clients to pick and choose modules that best fit their business requirements, for example pure play eCommerce, Order Management, Multi Channel, mCommerce, fulfilment and much more. 

Advansys are the ideal partner to provide a robust and scalable eCommerce platform focused on conversion and business growth.

FR France
Stand No: E1443

Akeneo is the creator of an open source, enterprise product information management (PIM) platform that radically improves product data and simplifies product catalog management. The tool helps merchants centralize, synthesize, translate, and control the quality of their product information, leading to higher conversion rates, better SEO, shorter time-to-market and lower return rates. The Akeneo PIM solution also makes it possible to scale and customize ecommerce initiatives far more rapidly. The company has operations in U.S., France, and Germany. www.akeneo.com

FR France
Stand No: E1460

Algolia is the most reliable platform for building eCommerce search. 

Our hosted search API supplies the building blocks for creating great search experiences to connect your customers with what the products that matter most to them. Our hosted search API powers billions of queries for thousands of stories on the web & mobile, delivering relevant results in an as-you-type search experience in under 50ms anywhere in the world. Algolia's full-stack solution takes the pain out of building search; we maintain the infrastructure & the engine, and we provide extensive documentations to our dozens of up-to-date API clients and SDKs with all the latest search features, so you can focus on delighting your customers.
GB United Kingdom
Stand No: E1270

allpack® Packaging is a single source transit packaging company that specialises in serving E-commerce retailing companies. We are as yet unrivalled in the packaging business because we don't just sell packaging consumables; we offer 21st century total packaging solutions!

We supply all core stock for e-commerce companies; big or small, are experts in how to pack different goods for different customers and can make them look good too! We can add prestige to your product with stylish designs, eliminate damages and returns with the latest protection inventions and still save you money with the best price-value ratio on core e-commerce packaging consumables.

E-commerce has found a place in our business, so let us find a place in yours that can provide you with cost effective packaging and branding solutions. So, take advantage of allpack®, your single source supplier and innovator. Contact us today for a future full of possibilities!

LU Luxembourg
Stand No: E231

Amazon Business is a new marketplace that meets the procurement needs of businesses of every type and size. Businesses can now order from a wide range of categories, and enjoy the selection, convenience and value customers love about Amazon, now for business. Amazon Business customers can register for a free account and gain access to a range of new business-tailored features such as VAT-exclusive pricing, VAT invoicing, invoicing and Amazon Business Analytics to gain visibility into how their business is spending. Sellers can expand their B2B sales on Amazon with new ways to target business customers. Sell to the millions of consumers shopping on Amazon, but also benefit from new features to tailor your offers to the needs of business customers, like business-specific pricing, quantity discounts and exclusive business offers. 

GB United Kingdom
Stand No: E834

We have 35 years' experience of helping companies improve their translation flow.  We call our vision "Simplifying business". Everything we do is underpinned by the drive to make it easier for our customers to run their companies, regardless of what market they operate in, by offering services and products suited to them.We have local offices in Norway, Sweden, Denmark and the UK. Over 2,000 companies work together with us on a daily basis. Whatever language combination you need, we can help you reach your market. Through our global network we can have your material translated to and from over 170 languages. Furthermore, when choosing Amesto, you can be safe in the knowledge that your translation has been quality assured and will be of  the highest professional standard.   Amesto Secure MT provides you with the means to quickly translate confidential information to a good level whilst maintaining the layout of the original text in a cloud-based environment.

It consists of Amesto's interface and administration module, the MemSource translation tool and the translation service Microsoft Translator Hub.

CZ Czech Republic
Stand No: E421
CZ Czech Republic
Stand No: E1454

FrontStage is an open, omni-channel customer contact center for the digital era, which integrates fully with your key business processes and enterprise information systems.   With just the one platform, you can replace your existing heterogeneous environment of single-purpose applications.  By using advanced technologies, artificial intelligence, and machine-learning, recurrent processes can be automated and the quality of your overall customer care can be enhanced.  FrontStage plays a key role in customer support and will also collate invaluable data on your customers' interactions and requirements. The next-generation FrontStage solution will improve your customers' loyalty and your knowledge of their behavior, whilst dramatically reducing your operating expenses.

GB United Kingdom
Stand No: E635

Avalara helps businesses of all sizes achieve compliance with transactional taxes, including VAT, sales and use, excise, communications, and other tax types. We deliver comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use. Our Compliance Cloud platform helps customers manage
complicated and burdensome tax compliance obligations imposed by regional, and cross-border taxing authorities throughout the world.

US United States
Stand No: E720

B-Stock is a technology-enabled service provider, powering the largest network of B2B liquidation marketplaces. Our platform connects customer returns and overstock inventory from retailers and manufacturers directly to qualified business buyers through private online auction marketplaces.

Hundreds of companies, including top global retailers, are using B-Stock's platform to sell bulk quantities of merchandise across dozens of categories including: electronics, mobile, apparel, home décor, appliances and more. B-Stock is revolutionizing the liquidation industry by promoting a direct relationship between retailers/manufacturers/wireless carriers and secondary-market buyers. For more information please visit: http://bstock.com/eu.

GB United Kingdom
Stand No: E1360

Barclaycard are experts in eCommerce. We recognise the market is evolving and, as it does, your needs change. If you're looking at taking your business online or just want a simpler way for your customers to pay on your website, we've a range of payment pages that make accepting cards and new digital payments really straightforward. By combining our payment expertise with a reliable platform and industry-leading security, we can help minimise fraud and provide an improved payment experience for you and your customers. So you can focus on growing your business now and in the future.

GB United Kingdom
Stand No: E822

Best Response Media are a digital marketing agency based in Central London. They were founded in 2009 and since then have grown to work with over 200 clients providing a range of digital marketing services. They design, develop, support and market websites
for their clients. Their large, UK based team of UX, UI, design, development, project management and marketing experts work to deliver exciting and innovative Magento eCommerce and digital marketing projects for their clients.

US United States
Stand No: E1344

BigCommerce is the world's leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture, robust app ecosystem and market-leading performance, BigCommerce enables businesses to scale to tens of millions in online sales at a fraction of the cost and complexity of on-premise software. BigCommerce customers include 50,000+ SMBs, 2,000+ mid-market businesses selling more than $1 million per year, 15 Fortune 1000 companies, 25 Internet Retailer 1000 businesses, and leading brands and retailers representing a wide range of B2B and B2C categories. For more information visit, www.bigcommerce.com.

Categories:
GB United Kingdom
Stand No: E1391
GB United Kingdom
Stand No: E119
RU Russia
Stand No: E1222

Boxberry Parcel Service was founded in 2010 as a part of Ural-Press group of companies with 25-year experience in logistics.  Based in Russia, Boxberry delivers goods from online stores in Europe and the USA to recipients in Russia, Ukraine and Kazakhstan. The network of parcel offices in three countries totals more than 3000 pickup points. Boxberry Parcel Service provides customs clearance of parcels, tracking all the way from the online store as well as courier delivery.

 

Categories:
GB United Kingdom
Stand No: E1352

The world's #1 retail management system built for retailers.
Streamline your retail operations by combining orders, inventory, financials, POS, CRM and more all in one reliable system. Brightpearl has been proven to increase efficiency by 70% through the automation of repetitive tasks, and can save retailers, on average, 57.5 days per year. Brightpearl is the cloud based solution for midsize retailers who want to grow quickly and profitably.

GB United Kingdom
Stand No: E1281

BUBLBag is a protective packaging company. Focusing primarily on inflatable packaging products which provide maximum product protection cost effectively. We sell our own unique products, BUBLBags, which provide excellent product protection, are reusable, recyclable, lighter than standard packaging and have a much lighter environmental footprint.

Our business was created to primarily address transit damage. Due to the huge rise in ecommerce more and more products are being shipped through the postal and courier networks. Existing products like padded envelopes, bubble wrap, polystyrene, cardboard boxes all have a number of drawbacks which mean that the products that they are supposed to protect all incur unnecessarily high levels of transit damage. As well as providing the protection our products are designed to improve the environmental impact of packaging in ecommerce networks due to over packaging and poorly specified solutions which are difficult or inconvenient to re-use.


We also provide a customised design solution, we take your product details and design bespoke packaging that ensures your products arrive safely every time.
GB United Kingdom
Stand No: E403

BugFinders is the UK's leading OnDemand Testing organisation. BugFinders' can deploy hundreds of testers to discover all conversion issues on your website or app. Once fixed BugFinders' customers immediately experience conversion increases of between 10% and 40%.

GB United Kingdom
Stand No: E221

Bunting is a website personalisation tool built for marketers. Using cutting-edge machine learning technology, it powers, enables and measures personalised ecommerce experiences across web, mobile and email.

From the moment Bunting is plugged into your store, you can expect a significant rise in e-commerce conversions, engagement, and order values with intelligent visitor targeting. Its intuitive interface is often praised as being the easiest to use on the market, meaning content can be launched quickly and without the need for IT.

Bunting is trusted by top brands such as SaltRock, Shoezone, Exito and Aston University. 

GB United Kingdom
Stand No: E1296
GB United Kingdom
Stand No: E621

CDA is a full service, design and digital media agency. We are a team of designers, developers, copywriters, and strategists. We source ideas, develop concepts, and create bespoke digital products, but we are not just an agency; we are part of your marketing team.


Our team work hard to understand your company and your objectives before recommending the most time and cost-effective solutions. We will always go the extra mile for you because we share your passion for your project and your drive for it to succeed.

We work with companies who would like to generate more business online. Specialising in web design & development, branding and print, ecommerce systems, digital marketing - including PPC, SEO, email and social media - we work with our clients to create solutions that are manageable and jargon-free. Our solutions deliver real results and value for money.

GB United Kingdom
Stand No: E718

Cell Software is an expert provider of software testing solutions for Retail & eCommerce business. We are working with clients of all shapes and sizes, from FTSE 100 companies to established start-ups.

Our Retail & eCommerce software testing services will ensure you get a flawless online experience and your projects tested and ready when expected.

Cell Software has a long track record working with clients in the Retail & eCommerce industry, so we understand the challenges and how to plan and implement cost-effective testing.

Our talented in-house testing team are covering all aspects of web and mobile application testing, using a wide range of devices, operating systems and browsers.

GB United Kingdom
Stand No: E121

Channel Pilot Solutions was founded in 2012 in Hamburg. The company provides an innovative, cloud-based marketing solution that helps online merchants to publish, analyse and optimise their products on over 2,000 channels across more than 40 countries. Channel Pilot Solutions has grown steadily and is now represented in London, Paris, Madrid, Milan, Stockholm, Amsterdam, Moscow and Palo Alto.

GB United Kingdom
Stand No: E1198

ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimise the world's commerce. For nearly two decades, ChannelAdvisor has helped retailers and branded manufacturers worldwide improve their online performance by expanding sales channels, connecting with consumers around the world, optimising their operations for peak performance and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimise fulfillment on channels such as Amazon, eBay, Google, Facebook and hundreds more.  For more information, visit channeladvisor.co.uk.

GB United Kingdom
Stand No: E1272

Founded in 2010, Checkout.com is a leading international provider of online payment solutions. Checkout.com allows merchants to integrate their entire e-commerce payment value chain through our 100% proprietary end-to-end software platform, in a single integration, allowing merchants to maximise their payment performance and ensure conversion optimisation continues beyond the shopping cart.

As a principle member of VISA/MasterCard® and all other major credit card schemes and main alternative payment methods, we are able to offer a highly tailored payment solution in over 180 currencies, removing low approval rates, hidden costs, complex reconciliations and low customer service levels.

Checkout.com's rapidly expanding customer portfolio includes global retailers across a host of different industries, including TransferWise, Deliveroo, Virgin and Adidas to name a few. Learn more at www.checkout.com and follow us on Twitter @Checkout.

GB United Kingdom
Stand No: E1320

About Conversocial


Conversocial is a leading provider of cloud-based social customer service solutions. Our enterprise-class platform helps global brands revolutionise customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels and through a peer-to-peer web app that connects the knowledge of the crowd with customer questions.  

 Our clients are able to securely transform their contact centres by creating a personal service culture that integrates proven customer service processes with new technology and channels. The largest global firms including Google, Hertz and Barclaycard turn to Conversocial to reduce costs and create the most inclusive customer service experience possible. For more information, visit www.conversocial.com

GR Greece
Stand No: E1126

We are CS-Cart Europe, European Reseller for CS-Cart. We've been developing eCommerce solutions since 2008.

Since 2008, our customers from 50 European countries have purchased over 5,000 copies of our shopping cart software. Thousands of companies all over Europe choose CS-Cart, which confirms high quality of our software and service.

We offer 70+ CS-Cart add-ons , which enhance the default functionality, improve site management, strengthen store protection and provide integrations with third-party programs. Delivering CS-Cart solutions since 2008, CS-Cart Europe is an officially certified partner of CS-Cart. We provide the whole range of CS-Cart custom development services from СS-Cart installation to development of additional functionality

GB United Kingdom
Stand No: E200
GB United Kingdom
Stand No: E1133
GB United Kingdom
Stand No: E1316

Diabolocom is a Cloud contact center solution provider and a telecom operator. Thanks to its fast deployment, its user-friendly interface fully integrated with the major CRM systems and a superior support, Diabolocom enables organizations to provide outstanding customer experiences across all channels and improve their overall performance. Diabolocom helps 200+ companies located in 20 countries embrace their digital transformation, amongst: ENI, Engie, Air Liquide, Smartbox, Coyote, Photobox, Wonderbox, Galeries Lafayette, Carrefour, AG2R La Mondiale, Bonduelle, Webhelp, Teleperformance…


ES Spain
Stand No: E400

Those who search, find with Doofinder. 


Doofinder is a powerful, fast and intuitive search engine that helps to improve User Experience and Conversion Rates by allowing your customers to quickly search and find what they are looking for, giving you your customer's search behaviour and providing you with full control over the results shown. 

Add our smart search engine to to your e-commerce in 5 minutes with no programming involved.

Multi Platform - Doofinder works on any type of eCommerce, blog or corporate site.

Quick Installation - Product Feed or Plug-in and inserting a simple javascript into your site. 

30 day free trial - No Prepayments, no commitments. Try it and decide for yourself!  

35 Countries

30 Languages

2,000+ Customers

DPD
GB United Kingdom
Stand No: E190

DPD the perfect Delivery and Logistics Partner

DPD UK is part of Europe's leading parcel group, DPDgroup, wholly owned by France's La Poste. DPD provides express delivery and logistics within the UK and worldwide delivery to 230 countries.

DPD is ‘the UK's favourite parcel delivery company' after topping Money Saving Expert's customer satisfaction poll for the fourth year running.

DPD has over 10,000 people, 3,700 vehicles, 56 depots, two hub sortation facilities and 72,000 sq ft purpose built logistics warehouses.

DPD has a reputation for being the most innovative carrier in the express parcels sector with its ground-breaking Predict providing customers with a one-hour delivery window via SMS/email, so they don't need to wait in all day for their delivery. Customers can watch the progress of their delivery, on a real-time map, with a final 15-minute timeslot.

DPD Pickup provides even greater choice with 2,500 parcel shops nationwide and 28,000 throughout Europe.

The latest innovation, the DPD app, ensures online shoppers need never miss a parcel delivery. The app has a host of features to create the best possible delivery experience for your customers.

RU Russia
Stand No: E1362
PL Poland
Stand No: E824

edrone - the first eCRM for eCommerce.

Plug'n'Play marketing automation designed for online stores. edrone  analyzes customers behavior (Customer Intelligence) and engage them in using automated and personalized messages (marketing automation). edrone process data on user behavior in the online store. It then follows up customers by sending them personalized, automatic messages using Artificial Intelligence scripts.

Our customers include major European online stores as well as developing eStores. Among the edrone customers are: x-Kom, Eastend, CitySport, Agent Provocateur, Tous, Wojas, Muve and over 500 other stores. Each month edrone handles Internet transactions worth over 3 billion Euros.

edrone innovation involves the use of Social eCRM and the machine learning technology. KNOWING and ENGAGING are the two pillars of edrone. The marketing automation features are based on plug'n'play scenarios making it possible for the user to notice and measure the results almost instantly.

GB United Kingdom
Stand No: E1022

Shopify Plus partners. Specialists in user-experience, conversion optimisation and custom integrations. 

We believe every brand has the potential to be truly great and succeed online, our sole aim is to help you realise it by driving digital innovation fuelled by creativity resulting in solutions that can transform brands. Our philosophy is to work closely with our clients by becoming an extension of their team. And, because we're results focused, you can always be confident that what we deliver for you, will really deliver for your customers.

We are an award-winning web design and digital marketing agency, based in Harrogate, North Yorkshire who specialise in conversion-focused, expertly Shopify Plus. We strive to provide our customers with beautiful, bespoke design and uncompromised build quality.

GB United Kingdom
Stand No: E732

Unlike other Email Service Providers we firmly believe that to run a best-in-class email program, just supplying a technology solution is not enough. Emailcenter provide a quick, effective and innovative solution to meet the modern marketer's needs, with all the support, guidance and training you feel necessary.

We believe that good email marketers should engage with their subscribers via automated, relevant and highly targeted email campaigns. Advanced email marketing should be simple to set up, straightforward to monitor and easy to edit, and that's exactly what you can expect from Emailcenter.

GB United Kingdom
Stand No: E413

About Emarsys

Emarsys is a leading global provider of cloud marketing software for B2C companies. The company provides actionable intelligence to enterprises targeting their customers, combining machine learning and data science with true personalization and multichannel delivery to reach customers most effectively, maximizing engagement and results. With more than 700 employees in 17 global office locations, Emarsys serves more than 2,200 clients in 140 countries. Every month, Emarsys sends over ten billion messages — helping customers increase revenue and ROI.EndFragment 

Some of the brands we`re working with in the UK: Oasis, Kurt Geiger, BrandAlley, Aspinal of London, Laterooms, Hunter, Freestyle Xtreme, hmv.com, Boux Avenue, Ryman. 

GB United Kingdom
Stand No: E1458

EQ Global is a payments processing engine that works with international retailers to enhance their payments systems. We offer end to end solutions, white label products and can operate alongside existing systems, gateways and acquirers. By providing simplicity and efficiency to the complicated global payments process, we make the global payments process easy so your business can focus on other priorities.

Whether you're looking to centralize operations, expand your workforce internationally, collect and disburse funds from overseas, manage currency accounts or expand into new global markets our cutting-edge technology and partnerships help companies streamline functions and reduce fees.

  • Payment processing,
  • Local currency Virtual Bank Accounts (VBA),
  • Multi-Currency Pricing + Guaranteed Rates (MCP+),
  • Local currency rate feeds
  • Access to Global ACH Network
EG Egypt
Stand No: E1450
GB United Kingdom
Stand No: E1506

An award winning provider of outsourced UK contact centres, EWA has over 30 years experience in delivering brand dedicated, multi-channel contact centres & bureau-based solutions.

Our approach, utilising highly trained agents recruited to reflect our client's brand, is to deliver tailored contact management services designed specifically to meet our client's needs, including:-

Brand dedicated or bureau contact centre provision, Advisory & consumer help lines, Customer care & service, After sales support, Technical & ecommerce support, Multi-channel response management, Customer retention, development & loyalty programmes, Outbound B2B telemarketing including lead generation, Relationship management, Contact Management Database development, Fully integrated & automated telephony, email management & web registration services

GB United Kingdom
Stand No: E1473

Exact Abacus is the only vertically integrated solution of ERP software, ecommerce and fulfilment services in the UK, helping multi-channel retail clients around the globe to accelerate their growth whilst keeping their fixed assets to a minimum to improve profitability. 

Based in the North West of England, Exact Abacus is driven by innovation and customer care to help their clients to structure a lean business model.

For more information on how Exact Abacus adds value to many eCommerce businesses with their ground breaking solution, please visit www.exactabacus.co.uk.  



GB United Kingdom
Stand No: E510

FACT-Finder is a technology developed by Omikron Data Quality GmbH. With the emergence of the first online shops, the company developed from a pure data-quality specialist to become a leader in offering technological solutions for the world of ecommerce.Today, FACT-Finder is Europe's most-sold software for on-site search, navigation, merchandising, personalisation and recommendations. The software is used by retail chains such as Media Markt, OBI und Lidl, as well as pure play online companies like Mister Spex and Bergfreunde. Internationally, FACT-Finder is used in over 1,600 shops.

Whether online, on mobile or on shop terminals: wherever customers look for purchase-relevant information, FACT-Finder brings up the right data at the right time and in doing so, it can support even the most demanding omnichannel strategies. Shortly after being installed, sales increases of up to 33 percent on online shops and 125 percent on mobile shops can be attained.

IE Ireland
Stand No: E1365
GB United Kingdom
Stand No: E222

Feefo is a global reviews and customer analytics company that collects reliable customer feedback to deliver up to date insights so businesses and consumers can make better decisions.

Feefo works with its clients to invite consumers who have engaged with a brand to leave feedback on a product or service, ensuring all data is genuine and trustworthy. It is this invitation only model that makes Feefo unique in the market and has enabled the company to achieve a 16% average response rate.

Founded in 2010, Feefo works with over 3,000 companies, providing customer analytics for more than 5,000 websites, including Expedia, AXA, The White Company, Moss Bros, Notonthehighstreet.com & Tepilo. Visit www.feefo.com

GB United Kingdom
Stand No: E1220

Fidelity Payment provides cost-effective processing solutions for ecommerce businesses, enabling  quick and secure payments through your website. 

All our gateways come with the 3D Secure Internet Authentication option to protect your business against online  fraud and reduce the likelihood of receiving fraud-related chargebacks. 

FideliPAY™ is our scalable and easily customisable payment processing solution. It is perfect for e-commerce merchants who require top-notch site performance and direct control over payment functionality on their computer or web site. Your staff can process orders received offline (via phone, fax, email) using a virtual terminal anywhere you have Internet access.

Call 0345 481 2178 or email sales@fidelitypayment.co.uk

GB United Kingdom
Stand No: E195

The Foregenix team is amongst the most well respected within the payment security industry, with over a decade experience in PCI DSS.


After investigating some of the most challenging, geographically-diverse and pervasive data breaches, Foregenix has developed a range of easy-to-use cyber solutions to help business take control of their data and protect themselves from criminals.

FGX-Web is a comprehensive and cost-effective online website security solution, managed by our Digital Forensics and Threat Intel teams, which alerts & protects websites of all sizes from online threats.
GB United Kingdom
Stand No: E1412

Freshworks Inc. is the parent company behind the suite of cloud-based business software products which includes Freshdesk – multi-channel customer support software, Freshservice – IT service desk software, Freshsales – CRM for high-velocity sales teams, Freshcaller – call center software, and Freshteam – recruitment management software. The company's suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers.

Founded in October 2010, Freshworks Inc. is backed by Accel, Tiger Global Management, Capital G and Sequoia Capital India. Headquartered in San Bruno, California, Freshworks has global offices in India, UK, Australia and Germany.

The company's cloud-based suite of SaaS products is widely used by over 100,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco.

GB United Kingdom
Stand No: E1380

Global-e, Europe's leading provider of cross-border e-commerce, simplifies cross-border e-commerce for retailers while offering a seamless experience to their international shoppers. We enable merchants to transact globally with customers in more than 200 destinations worldwide offering a localised international customer experience.

Global-e provides a unique technology-based, end-to-end solution for online merchants to handle all their cross-border sales, coupled with an unrivaled knowledge of best practice strategies and insights to support international growth. By localising the customer shopping experience, our clients enjoy a significant increase in international sales conversion rates leading to accelerated cross-border growth with higher customer satisfaction.

Our solution supports 95+ local currencies, 50+ different payment methods, localised multi-lingual checkout, multiple shipping options, convenient domestic returns and local duty and tax calculation and pre-payment option. We also completely remove fraud and currency fluctuation risks for a simplified, risk free retailer experience.

GB United Kingdom
Stand No: E530
GB United Kingdom
Stand No: E831

Happiest Minds enables digital transformation for enterprises and technology providers by delivering seamless customer experience, business efficiency and actionable insights through an integrated set of disruptive technologies: big data analytics, internet of things, mobility, cloud, security, unified communications, SDN-NFV, etc.

Happiest Minds has extensive experience in working across e-tailers in building next generation solutions around augmented reality, mobile commerce and loyalty management. We also bring to the table domain-centric solutions by applying skills, IPs and functional expertise in IT services, product engineering, infrastructure management and security.

Headquartered in Bangalore, India; Happiest Minds has operations in the US, UK, The Netherlands, Australia and Middle East.

FR France
Stand No: E1290

We're a global payment provider processing more than 2bn € annually across 150 countries and 220 payment types. By harnessing data analytics we help deliver valuable customer insights that enable our clients' businesses to succeed.

GB United Kingdom
Stand No: E1322

iAdvize is the leading conversational commerce platform in Europe and is used in 40 different countries. Our platform enables businesses to engage their customers and prospects, whether they're on the website or on social media, from one chat, voice and video messaging solution. 

Visitors can get real-time advice from customer service associates but also from advocates, members of the brand community via ibbü – our on-demand pool of experts. Each conversation handled by one of ibbü's savvy enthusiasts generates £119 of business on average, compared to £91 by internal customer service agents – generating £58 ROI for every £1 invested.

GB United Kingdom
Stand No: E1010

IMRG is the UK's online retail association – a membership community offering neutral and unique resources for online retailers.We help our members understand and improve their online retail performance through a busy programme of performance benchmarking, data analysis, insight, best practice-sharing and events.

We have been tracking online sales since 2000 – and now measure over 120 individual metrics in a series of indexes, providing in-depth intelligence on online and mobile sales, delivery trends, marketing ROI and channel performance.

Our membership community is comprised of businesses of all sizes – multichannel and pureplay retailers, multinationals, SMEs and micro retailers, as well as a wide range of solution providers to industry.

Categories:
US United States
Stand No: E1285

In today's highly connected society, businesses are expected to provide 24/7, immediate answers for their customers. Not finding the right result the first time leads to lower customer satisfaction, fewer sales and higher repetitive tickets for the support team. As a global leader in artificial intelligence and natural language understanding, Inbenta aims to improve business' self-service rates. The core technology, coupled with machine learning, fuels highly accurate search for knowledge bases & e-commerce platforms, chatbots for customer service, ticketing, and knowledge management. Despite the use of unstructured, incorrect, or ambiguous language, Inbenta's solution understands and delivers concise FAQs and products based on the meaning behind the query, not the individual keywords. 

The result: improved customer satisfaction, reduced support costs and 90% self-service rates.
US United States
Stand No: E1135
GB United Kingdom
Stand No: E530
US United States
Stand No: E1442

Jacada Inc. enables organizations to deliver effortless customer self-service and agent assisted interactions by implementing cutting-edge mobile, smart device, and web based solutions, as well as optimized agent desktops, and business process optimization tools. Customers can benefit from an improved customer experience at every touch point with the organization, whether digitally on the website or mobile device, at the contact center, or at the retail store. Most Jacada deployments provide complete return on investment within the first three to seven months after deployment. Founded in 1990, Jacada operates globally with offices in Atlanta, USA; London, England; Munich, Germany; and Herzliya, Israel. More information is available at www.Jacada.com.


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