eCommerce Expo is the ultimate destination for every company that operates in the UK and sells online.
The event is FREE TO ATTEND for eCommerce professionals and their teams looking to upskill themselves in all aspects of eCommerce, from customer acquisition & retention to payments, operations, logistics and cross-border online trade.
What to expect at eCommerce Expo
Senior Leaders
Participate in our exclusive off-the-show-floor leadership programme, where C-level professionals and industry leaders come together to discuss challenges and share strategies for success.
Continue networking with your peers in a VIP Lounge, where you can build valuable relationships and gain insights from like-minded experts.
Bring your team along to take advantage of specialist theatres focused on digital commerce, post-purchase customer experience, CX and customer journey, cross-border commerce and omnichannel.
Don't miss out on the chance to discover new tech and solutions in a format that suits you best, whether it's conference sessions or one-stand meetings. This is your chance to upskill, learn from the best, and get ahead of the game.
B2B Professionals
Customers now expect B2B eCommerce to be as smooth as B2C. Join the B2B-focused sessions to learn how to leverage and optimise your tech to give your clients the seamless experience they anticipate.
Discover where your brand stands among other eCommerce B2B players in the UK with exclusive market data from independent industry bodies.
Accelerate your business transformation by discovering new tools and solutions at eCommerce Expo and the co-located Technology for Marketing show.
B2C/D2C Professionals
Learn how to optimise every customer interaction in a time of economic pessimism. The content programme shaped around today’s challenges for consumer-facing businesses will help you make the most out of every click, like and purchase.
Gain valuable insights into where your brand stands among other consumer businesses in the UK market. Access exclusive data and industry benchmarks from our trusted partners and independent industry bodies.
Focus on the solutions that matter most to your eCommerce business, from front-end customer experience (AI-powered personalisation, checkout innovations, loyalty-building tools) to post-purchase delivery and fulfilment.
eCommerce Operations & Logistics
Discover the key to balancing cost-effective operations and a seamless customer experience at our dedicated Post-Purchase Delivery & Fulfilment theatre.
Gain valuable insights on how to streamline the process of managing returns, tailor delivery options to meet customer needs and assess the impact of new technologies in post-purchase customer communications.
Explore the latest technology, innovations, and suppliers specialising in eCommerce logistics, delivery, and operations. Build a network of trusted providers who can support your business' growth and success.
Cross-Border Commerce Specialists
Get inspired by success stories and real-life case studies from international eCommerce experts at the dedicated Cross-Border Commerce conference theatre. Gain invaluable insights that will guide you in developing a successful global strategy.
Learn about proven business models and key considerations for entering new markets, managing cross-border data, and navigating exports. The sessions are tailored to equip you with the knowledge and tools you need to succeed in the global marketplace.
Meet with solutions providers offering the latest technology and innovations to help your business to grow and reach new global customers.
Checkout & Payment Specialists
Learn how to streamline your checkout process and reduce abandoned carts at the sessions focused on CX and optimisation. Discover the latest techniques that will empower you to make the most of every customer who visits your checkout page.
Be inspired by proven success stories shared by industry leaders at The Future of Digital Commerce and The Digital Customer theatres.
Review what’s available in the market with the most comprehensive list of solutions providers covering all eCommerce channels.
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Two days to get up to speed with eCommerce
eCommerce Expo is the ultimate destination for every company that operates in the UK and sells online. It brings together the latest technology and best practices in acquisition, retention, and operations all under one roof. This event is a must-attend for B2B, B2C and D2C companies looking to access insights tailored to their specific areas of expertise and connect with relevant suppliers and leaders in their field. It also allows eCommerce technology vendors to demonstrate their latest solutions to 12,000+ established and rising companies interested in improving their online sales.
eCommerce Expo 2024 will offer the following: