The latest insights and cutting edge news on evolving tools, trends, and technology to help you exploit new opportunities in the future of eCommerce.
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Home delivery has become the norm, returns windows have been stretched, and click & collect options for non-essential products have largely been abandoned as a result of temporary shop closures. But ... -
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Artificial intelligence (AI) has been considered for a long time to be something that is only used by huge businesses with enormous financial power and access to big data. But the truth is that AI can ... -
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You stick your address and number plate in the online system and choose your slot. The local council is doing it to manage traffic and ensure social distancing measures are adhered to as waste and rec ... -
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After March virtual, we caught up with Michelle Whelan, UK CEO, VMLY&R COMMERCE. Hear her fascinating insights on how social commerce is evolving and the impact of COVID-19. Plus an inside scoop on th ... -
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The fact of the matter is that I – with the help of contributing IMRG members – could have gone into far more detail on each of the suggestions. So, this week I am putting the focus specifically on on ... -
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How are you? How have you found lockdown? Good, thank you! Lockdown was initially stressful, having to adapt to the pandemic almost overnight but we managed the situation really well as a team. Lookin ... -
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This is a pivotal moment for ecommerce marketers. As brick-and-mortar stores reopen and customers return to shopping in person, today’s marketing decisions will decide how many new customers ecommerce ... -
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Martin Newman, widely known as The Consumer Champion, has put his 38 years of experience in consumer-facing businesses into his new book; ‘The Power of Customer Experience,’ and a brand new Mini MBA i ... -
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ECE's Keren Bowman catches up with Martin Newman, Founder of The Customer First Group and one of the world’s leading experts on customer experience and e-commerce. -
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After a huge success in 2020 and March 2021, eCommerce Expo and Technology for Marketing are back again, this time taking place virtually on 28th – 30th September 2021. Brought to you by CloserStill M ... -
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With so many people social distancing, interacting with your customers with a responsible and informed strategy is paramount to ensuring their loyalty in both the short and long term. In this webinar, ... -
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Webinar: E-commerce Made Easy - Webinar With Rod Cole Event Date: Thursday 22nd October Event Time: 2pm BST WEBINAR PLATFORM: MS Teams (Invitations will be sent to all those who register a few days be ... -
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Ahead of the Ecommerce Expo & Technology for Marketing September events, we caught up with Richard Robinson. Richard is Managing Director of Xeim Engage, incorporating Econsultancy & Oystercatchers an ... -
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Techerati talks to Brenda Fiala, Bacardi’s Global VP of Strategy, Insights and Analytics, ahead of her Technology for Marketing & eCommerce Expo Keynote panel appearance -
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In the latest IMRG data webinar, Matthew Walsh responded to new retailer data that reveals smartphones are seeing the highest growth out of all devices during lockdown. Matthew explained, “Smartphones ... -
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Only by identifying new conflicting needs can we start to anticipate new behaviours and define new solutions. In Starcom's report, they look at three consumer tensions; where people simultaneously wan ... -
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EMENA’s Neel Arora talks to John Bensalhia about the changing world of modern eCommerce and how businesses must adapt in order to get results -
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The brand is working with cross-border e-commerce solutions provider Global-e, to accelerate its global online expansion, which began in APAC and LATAM earlier this year. Forever 21 has large followin ... -
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We recently hosted a webinar on one of the biggest issues facing retailers both small and large and anyone who sells online – scalability and ensuring that your website and operations can handle some ...
