Co-located with Technology for Marketing

18 - 19 September 2024
ExCeL London

18 - 19 September 2024
ExCeL London

The Future of Digital Commerce

FDC

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10:35
  1. The Future of Digital Commerce
    25 mins
    For marketers, eCommerce experts, and fulfillment specialists seeking to understand the pivotal role of the digital shelf in the consumer journey and how to leverage data and AI to succeed.   Join Swa ...
11:10
  1. The Future of Digital Commerce
    25 mins
    A panel discussion from industry experts
12:55
  1. The Future of Digital Commerce
    45 mins
    For Marketers, eCommerce professionals & brands who want to benchmark themselves against others in the industry spending on Amazon Ads/Promotion. Established brands will debate the amount which should ...
13:50
  1. Disrupting the fast casual Industry with Kernel: From a cutting edge ordering app to a robotics kitchen serving chef inspired plant based meals
    The Future of Digital Commerce
    25 mins
    - Disrupting the fast casual industry with technology, from agile mobile apps to robots making plant based chef inspired meals - Building a custom CMS for efficiency, growth and customer satisfaction ...
14:25
  1. The Future of Digital Commerce
    25 mins
    For eCommerce and marketing professionals that want to have a great peak season, and a brilliant start to 2025. eCommerce podcast host extraordinaire, and author of multiple bestselling books on eCommerce will be drilling down to the 3 key things that are going to separate the winners from the also-rans over the coming months. What you can expect to learn: • How eCommerce Marketing is Changing - and what you need to do to keep up • How to deal with changing consumer needs and desires • What to include in your marketing plans for peak season, and beyond
15:35
  1. The Future of Digital Commerce
    25 mins
    Key Take-aways: • By examining customer data, such as previous interactions and purchase history, AI can deeply comprehend individual needs and preferences, enabling highly customized responses that enhance customer satisfaction. • How Gen AI based co-pilots can assist human agents by offering real-time prompts, procedural guidance, sentiment analytics, vulnerability detection and can handle routine tasks like wrap up notes, CRM updates, etc., allowing them to focus on better conversations with empathy and human insight. • Multifaceted benefits of GenAI: including shorter wait times, better customer experience, quicker issue resolution, higher customer lifetime value, better compliance and 24/7 service availability
16:10
  1. Navigating New Horizons: The Future of Commerce
    The Future of Digital Commerce
    25 mins
    Join us for a discussion on the evolving landscape of commerce, featuring insights from industry pioneers Chloe Thomas, Deepak Anand, and Robert Kulawik, COO of Everything5Pounds. This panel will expl ...
11:45
  1. The Future of Digital Commerce
    25 mins
    Unlocking Digital Success in eCommerce : Secrets to Transformative Growth For senior executives, C-suite, digital transformation leaders, e-comm professionals and innovation leads within the digital i ...
12:55
  1. The Future of Digital Commerce
    25 mins
    For eCommerce teams and marketers who want to understand what the future online ecosystem will look like.   This session offers an in-depth exploration of how companies must adapt to the swiftly chang ...
14:05
  1. The Future of Digital Commerce
    45 mins
    For eCommerce professionals and marketers looking to use data analytics and AI for precise measurement and enhanced customer engagement in eCommerce. Every business has their own nuances when it comes ...
15:00
  1. Local Approach to Global Business: The Secret Sauce of the Global Marketplace
    The Future of Digital Commerce
    25 mins
    We delve into the critical aspects of payments and security that are essential for thriving in the international arena. Effective payment solutions and robust security measures form the backbone of su ...

 

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