Lucyna Janas
Google,
Head of Google Wallet EMEA
Lucyna is the driving force behind Google Wallet in Europe, the Middle East, and Africa (EMEA). In her 16-year tenure at Google, she has led the team responsible for scaling and refining the platform, forging critical strategic partnerships with airlines, tech providers, regulatory bodies, and major retailers to expand Google Wallet’s
reach across the entire region.
A natural negotiator and business builder, Lucyna’s expertise in global scaling and digital transformation was honed through previous consulting and leadership roles at Amadeus and CGI Group. She is also a dedicated coach, skilled at leading diverse teams in complex, international environments.
Lucyna holds degrees from prestigious French institutions, including CELSA, the Sorbonne, and École des Mines d'Alès. She speaks five languages, thrives in global settings, and lives in Switzerland with her family, where she spends her free time hiking the Alpine trails.
Sessions
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23-Sep-2026The CX and Loyalty StageFrom Wallet to Relationship : How Google Wallet Becomes a New Engagement Channel
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