2024 in Review: eCommerce and Marketing
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Omnicom + Interpublic: A New Era in Advertising Powerhouses
Two giants joined forces as Omnicom acquired Interpublic in a staggering $13 billion all-share deal. The merger creates the largest advertising agency globally, with an eye on harnessing AI to redefine creative outcomes. The combined $25.6 billion revenue powerhouse promises unparalleled innovation, setting a new benchmark for competition in the marketing services space.
EU Puts the Brakes on Asian Retail Giants
The European Union is cracking down on platforms like Temu and Shein, introducing a revenue tax and per-item handling fees. The move aims to level the playing field for European retailers by curbing the competitive advantage of low-cost imports that bypass customs regulations.
Jaguar's Bold Rebrand: A Drive Toward Modernity
Jaguar embraced a daring new identity with its "create exuberant" and "break moulds" campaign. Featuring mesmerising models and a reimagined luxury appeal, the brand is steering into uncharted territory ahead of its all-electric lineup. Though met with some criticism, Jaguar stands firm in its commitment to reinvention for a new generation.
Health & Beauty: A Beacon of Growth in eCommerce
Amidst a challenging year for eCommerce, the health and beauty sector has emerged as a standout performer. While overall online revenue and site traffic have stagnated, health and beauty retailers have consistently reported buoyant sales.
Notably, the fragrance sub-category has experienced the most significant growth, with average basket values around £40 and individual items often exceeding £60. This trend suggests that consumers continue to invest in premium beauty products despite broader economic uncertainties (IMRG).
Walmart and Costco: eCommerce Pioneers on the Rise
Retail giants Walmart and Costco are flexing their eCommerce muscles, reporting impressive growth. Walmart's stock soared 82%, while Costco saw a 50% jump, driven by their strategic adoption of digital platforms and tech innovation. By integrating physical store capabilities with robust online fulfillment, they’ve shown how traditional retailers can thrive in a digital-first era (Investors.com).
Marketing Budgets Reach Decade-High Levels
In the second quarter of 2024, marketing budgets saw their most significant increase in a decade, with a net balance of 15.9% of companies reporting budget expansions. This surge reflects a "brightening economy" and declining inflation, encouraging brands to invest more in their marketing efforts. Notably, main media budgets, encompassing video, audio, published brands, and out-of-home advertising, returned to growth, marking the most optimistic figures since the third quarter of 2023 (IPA Bellwether Report).
Encore's AI-Powered Revolution for Thrifters
Enter Encore, the AI-driven search engine redefining secondhand shopping. With the explosion of secondhand fashion, this innovative tool lets users perform hyper-specific searches across resale platforms, merging the nostalgia of thrifting with cutting-edge technology. With 50,000 monthly searches, Encore is empowering consumers to shop sustainably and smartly.
Bluesky Gains Momentum with New Users
The "rebel" social media platform Bluesky, positioned as an alternative to Elon Musk's X, is experiencing remarkable growth. Recent data from Similarweb shows a 500% surge in U.S. usage and a 350% increase in daily active users in the U.K., with a significant spike in activity following the U.S. elections.
Despite this impressive growth, Bluesky's audience remains much smaller compared to X, making it a platform to watch rather than an essential addition to your social media strategy —at least, for now.
The Big Picture
2024 has been a year of disruption, reinvention, and opportunity. Whether in eCommerce or marketing, the focus is clear: adaptability and innovation are the keys to thriving in a fast-changing landscape.
Latest News
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How to Take An Established Brand to New Markets
22 Jan 2024Moonpig's Director of New Markets & Ventures, Alexander Toft, shared invaluable insights during the conference session on "Taking an established brand to new markets." Here are the key takeaways: Star ... -
The Livestreaming eCommerce market in China is forecast to reach 700bn RMB (£80bn) in 2023, roughly equivalent to the entire eCommerce market of South Korea. Chinese consumers show an increasing appet ...
-
Are you sold on retail media?
10 Jan 2024Discover key insights with experts from Propeller, Boots Media Group, Microsoft and NielsenIQ -
Meet SJ, AllSaint's Global Leader in CX, Fraud & D2C, as she tells you more about implementing AI at a major British fashion retailer, as well as strategies for payment security and fraud prevention
-
UK eCommerce in 2024: Struggles, Bright Spots, and Hopes for Recovery
29 May 2024 Andy Mulcahy, Strategy and Insight Director, IMRGThe UK eCommerce market has underperformed in 2024, with actual revenue growth consistently below forecasts, though some sectors like health & beauty show resilience and potential for improvement. -
Insights on the transformative impact of generative Artificial Intelligence in eCommerce from daily applications to long-term implications.
-
Meet Giovanni, Head of eCommerce Media Europe at Lipton as he shares valuable insights into effective eCommerce strategies and balancing creativity with data-driven decisions.
-
Debating The Value of Amazon Advertising
29 May 2024A comprehensive examination of the advantages and limitations of Amazon advertising. -
Biotiful's Rob Manning on Spearheading DTC in the rapidly growing gut health market
01 May 2024 Laura DazonMeet Robert Manning, Head of Direct to Consumer & eCommerce at Biotiful, who's spearheading the launch of ambient products through DTC channel in the rapidly growing gut health market. -
In a recent conference session, Andrew Ostcliffe, Oxfam's Head of eCommerce & Retail Innovation, shared key strategies for managing rapid eCommerce growth while integrating with physical store offerin ...
-
In this conference Helen Slaven, Chief Revenue Officer at Poq, and Jennifer North, Head of Digital Experience at Hobbycraft, shared valuable insights into the pivotal role of mobile apps in driving cu ...
-
Are things looking up for eCommerce?
30 Apr 20242024 started off badly for eCommerce sales in the UK and it looked like demand might actually be getting even more suppressed; a real blow to a market that has seen 35 consecutive months of negative m ... -
If you haven’t started your entries already to the eCommerce Awards there is still plenty of time to start your winning journey…
-
Recognising excellence in the world of eCommerce the ceremony will take place after day one of eCommerce Expo.
-
Martin Musiol from GenerativeAI.net on Finding Tailored Solutions For Your Business With AI
27 Mar 2024 Laura DazonExplore Martin's journey into AI, and discover his insights on integrating AI into business operations and how can AI enhance creativity. -
The 3 Keys to Success in eCommerce Right Now
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What's wrong with online fashion?
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27 Mar 2024Discover essential insights into eCommerce talent sourcing trends with Andy Davies, from Vertical Advantage. Learn about salary shifts, leadership gaps, and strategies for sustainable growth. -
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Learn how to go composable with Lampoo, luxury second-hand fashion retailer.
-
A tough, tough start to the year for online retailers
27 Feb 2024 Andy Mulcahy, Strategy and Insight Director, IMRGWith trading conditions proving to be very difficult over the past few years, it was perhaps a surprise that peak trading fell in line with forecasts for online retail. -
Discover key insights with Paul Walsh, Founder of All Things Amazon.
-
Trustpilot's Paul Kirby On Leveraging The Power Of Reviews For Your Business
23 Feb 2024 Laura DazonMeet Paul Kirby, Trustpilot's Enterprise Customer Success Manager, sharing his journey from media advertising to guiding eCommerce leaders through reviews. -
IMRG reveal industry customer acquisition rates, how long customers should be staying with you, and if you’re spending too much to acquire new customers. This session uses IMRG’s unique market dataset ...
-
Manuel Tonz from Bloomreach on Holistic Commerce and Conversational AI
05 Feb 2024 Laura DazonMeet Manuel, the Director of Client Strategy at Bloomreach. -
How to Win the Connected Customer Experience
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A pretty good Christmas for retailers, but… For many retailers selling in the UK market, the past few years have been notable for a clear dip in customer demand; the economic downturn has been reflec ...
-
What does it take to gain 1 million active mobile app users monthly? How do you reach the ability to deploy any applications or API changes worldwide in 5 minutes or less? Well, Formidable’s Director ...
-
Discover the secrets behind Pandora's colossal success as the world's largest jewellery brand in a session titled "How Product Information Management Powers Pandora's Global Retail Growth." The world’ ...
-
Explore the dynamic landscape of Cross-Border eCommerce and its role in unlocking global growth. This expert panel discusses key strategies, technologies, and trends, offering valuable insights for bu ...
-
How to Take An Established Brand to New Markets
22 Jan 2024Moonpig's Director of New Markets & Ventures, Alexander Toft, shared invaluable insights during the conference session on "Taking an established brand to new markets." Here are the key takeaways: Star ... -
The Livestreaming eCommerce market in China is forecast to reach 700bn RMB (£80bn) in 2023, roughly equivalent to the entire eCommerce market of South Korea. Chinese consumers show an increasing appet ...
-
Are you sold on retail media?
10 Jan 2024Discover key insights with experts from Propeller, Boots Media Group, Microsoft and NielsenIQ