Lockers & Shops
Give customers freedom and flexibility with convenient 24/7 locker and shop pick-up locations. Fast, reliable, and secure parcel collection at a time that suits them. Plus, print-free labels make the process simple and hassle-free.

Home Delivery
Our new home delivery service gives customers six smart options designed to fit their schedules. From rescheduling or redirecting to leaving detailed delivery instructions, parcels arrive where and when they’re wanted.

• Divert to Locker or Store – Secure, local, convenient pick-up points.
• Change Address – Redirect within the delivery area.
• Change Day – Choose a delivery date that works best.
• Nominated Safe Place – Upload a photo for peace of mind.
• Preferred Neighbour – Decide who can (and can’t) receive parcels.
• Holiday Hold – Pause deliveries for up to 14 days.