Co-located with Technology for Marketing

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

Conference programme 2026

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When AI Starts Shopping: What Still Makes People Buy? - Solo Session

23 Sept 2026
Headline Stage
Branding & Creative Revenue-Driven Journey Optimisation General eCommerce Insights General Marketing Insights
When AI Starts Shopping: What Still Makes People Buy? - Solo Session

For eCommerce leaders, marketers and digital teams who want to understand how to optimise the buying journey as AI search, social discovery and shopping assistants reshape how customers choose.

What you’ll take away:
How to redesign your customer journey for a world where AI owns discovery and consideration
The behaviour l triggers that will drive purchase decisions in 2026 - from trust and reassurance to clarity and simplicity
Proven ways to sharpen product pages, offers and messaging for higher conversion and repeat purchase

Level it's for: Executive / Manager / Head of / Director

Speakers
Richard Shotton, Author of The Choice Factory - Astroten

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