For eCommerce leaders, payments specialists, fraud teams, digital product owners and finance leaders that want to understand how to offer customers faster, more flexible ways to pay without increasing fraud, false declines or checkout friction.

Digital wallets, open banking, account-to-account payments, BNPL and real-time payments are changing what customers expect at checkout. At the same time, AI is changing both sides of the fraud fight: criminals can scale scams faster, while retailers can use smarter signals, behavioural data and real-time decisioning to protect revenue.

This panel will cut through the hype and ask what online businesses should do next. How do you choose the right payment mix? Where can AI genuinely reduce fraud? How do you protect customers without blocking good orders? And who owns the balance between conversion, trust and risk?

What you can expect to takeaway:
- How to build a payment strategy that supports conversion, customer trust and growth.
- Where AI is already useful in fraud prevention, and where human judgement still matters.
- How to reduce fraud and false declines without making checkout harder for genuine customers.

Level it’s for: Manager / Head of / Director / Executive