Co-located with Technology for Marketing

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

Conference programme 2026

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Beyond the Hype: AI Discovery and Immersive CX That Actually Converts

24 Sept 2026
The Future of Digital Commerce Stage
Beyond the Hype: AI Discovery and Immersive CX That Actually Converts

The path to purchase has fundamentally fractured. We are rapidly moving into an era where customers won't discover your products through traditional search grids—they will find you through LLMs, autonomous AI agents, and contextual discovery ecosystems. But getting discovered by the machine is only half the battle. Once that high-intent buyer lands on your site, the clock starts ticking. What happens next?

This session explores the critical handoff between modern AI discovery and high-conversion immersive commerce. True innovation isn't about chasing expensive tech gimmicks; it’s about ensuring that when a customer arrives, your digital experience matches the channel and research that brought them there.

We will break down how leading brands are pairing smart, LLM-ready data structures for external discoverability with rich media, interactive UX, and social integrations on-site. Learn how to bridge the gap between autonomous discovery and human experience to turn cutting-edge tech into predictable revenue growth.

Key Takeaways for Attendees
•    Winning the AI Handoff: How to structure your commerce data so LLMs and AI assistants easily find, trust, and surface your products to high-intent buyers.
•    Honoring the Research: How to transition a customer seamlessly from an external AI-guided research journey into an on-site environment that matches their context and builds instant purchasing confidence.
•    Friction Elimination & ROI: Practical strategies to replace static product pages with interactive experiences that directly drive up conversion rates and lower return rates.

Speakers
Corey Gelato, Sr. Commerce Business Advisor - Adobe

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