Finding the Path: From User Insights to Product Decisions
23 Sept 2026
The CX and Loyalty Stage
Data, Privacy & Governance
eCommerce Growth & Strategy
Digital Brand & Experience Strategy
Customer Experience & Loyalty
For UX, product, e-commerce and customer experience leaders that want to make customer research more useful, more visible and more directly connected to product decisions.
What you can expect to takeaway:
- How to connect UX research to business priorities and product roadmaps?
- How to combine customer feedback, behavioural data and research insight to spot the right opportunities?
-How to capture and demonstrate research impact across tactical and strategic decision-making?

