Co-located with Technology for Marketing

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

Conference programme 2026

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Implementing Membership & Loyalty (Digital & Physical) - Solo Session

23 Sept 2026
The CX and Loyalty Stage
Innovation & Startups eCommerce Growth & Strategy Customer Experience & Loyalty

For eCommerce experts, Product Design that want to learn about how to approach membership and loyalty, implementing research and customer insights to guide the business strategy and create cohesive digital and physical experiences.

What you can expect to takeaway: 
- How to approach Loyalty & Perk research 
- How to narrow business focus and customer need
- How to integrate into Physical / Digital experiences

Directed at any level from Product / Manager / Head of / Director

Speakers
Lee Hallett, Lead UX Product Designer - Beauty Pie

With thanks to our sponsors & partners...