Implementing Membership & Loyalty (Digital & Physical)
23 Sept 2026
CX and Loyalty Stage
Innovation & Startups
eCommerce Growth & Strategy
Customer Experience & Loyalty
For eCommerce and Product Design experts who want to understand how to approach membership and loyalty, leverage research and customer insights to shape business strategy, and create cohesive experiences across digital and physical experiences.
What you can expect to takeaway:
- How to approach Loyalty & Perk research
- How to narrow business focus and customer need
- How to integrate into Physical / Digital experiences
Directed at any level from Product / Manager / Head of / Director
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