Co-located with Technology for Marketing

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

Conference programme 2026

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How AI-Powered Product Discovery Drives Growth and Creates Better Shopping Experiences

23 Sept 2026
The CX and Loyalty Stage
Growth Marketing & Performance AI, Automation & Emerging Technologies Digital Brand & Experience Strategy Conversion & Revenue Growth Customer Experience & Loyalty
How AI-Powered Product Discovery Drives Growth and Creates Better Shopping Experiences

For marketers, eCommerce leaders and digital commerce professionals that want to understand how AI-powered search, product discovery and merchandising can improve customer experience, increase conversion and drive ecommerce growth.

Today's shoppers expect to find the right product instantly, yet delivering relevant and intuitive product discovery becomes increasingly challenging as product catalogs grow and customer expectations continue to rise.

This session explores how retailers are leveraging AI-powered search, personalised product discovery and intelligent merchandising to create seamless shopping experiences that help customers find the right products faster while improving engagement, conversion and long-term business performance.

What you can expect to takeaway:

- How AI-powered search and product discovery can improve the online customer experience.

- Best practices for using intelligent merchandising to surface the most relevant products.

- Practical insights for implementing AI-driven product discovery within a modern ecommerce ecosystem.

Level it's for: Executive / Head of / Director

Speakers
Phil Gregory, Head of Customer Experience - Nosto | EMEA, APAC & UKNE

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