Customer Journeys across eCommerce Sites and their Pinch-Points
24 Sept 2026
Optimisation Stage
Growth Marketing & Performance
eCommerce Growth & Strategy
Conversion & Revenue Growth
For ecommerce professionals that want to understand how customer journeys are changing in the age of AI.
What you can expect to take away:
- The points on sites where we are seeing conversion metrics decline
- The points at which we are recording increases
- How to structure your approach to take advantage of the change
Level it's for: Manager and above
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