Co-located with Technology for Marketing

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

Conference programme 2026

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Customer Journeys Across Ecommerce Sites and their Pinch-Points

24 Sept 2026
The Optimisation Stage
Revenue-Driven Journey Optimisation General eCommerce Insights Growth & Customer Acquisition

For ecommerce professionals that want to understand how customer journeys are changing in the age of AI.

What you can expect to takeaway: 
- The points on sites where we are seeing conversion metrics decline
- The points at which we are recording increases
- How to structure your approach to take advantage of the change

Level it's for: Manager and above

Speakers
Andy Mulcahy, Strategy & Insight Director - IMRG

With thanks to our sponsors & partners...