Co-located with Technology for Marketing

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

2025 Conference Programme

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Beyond the transaction: Turning personalised moments into lifetime value - Fireside chat

25 Sep 2025
THE ADVANCED DATA, INSIGHTS & PERSONALISATION STAGE
THE ADVANCED DATA, INSIGHTS & PERSONALISATION STAGE B2C Data & Privacy General Marketing Insights Measurement & ROI Technology & Innovation
Beyond the transaction: Turning personalised moments into lifetime value - Fireside chat

For marketers, eCommerce leaders, and CRM specialists ready to unlock customer insight, analytics, lifetime value, and real-time personalisation. Discover how Cardfactory, with the support of their partner XCM, have transformed these ambitions into action.

Key Takeaways:

  • Cracking the Code on Customer Lifetime Value - discover how leading retailers are unlocking long-term growth.
  • Personalisation at Scale - practical strategies to turn every interaction into a unique customer experience.
  • Inside the Cardfactory Playbook - hear first-hand how one of the UK’s biggest retailers put it into action and won.

Level it’s for: Manager / Head of / Director / C-Suite

Chairperson
Reuben Boughton
Speakers
Guy Swan, Client Strategy Director - XCM
Rebecca Pitt, CRM Lead - Cardfactory

With thanks to our sponsors & partners...