Yara El Refaii
Commercial Director,
Enable Outsourcing
Yara El Refaii, Commercial Director, eNable Outsourcing Yara brings over 20 years in BPO and Customer Experience, growing revenue across global markets and running the kind of cross-border expansions most operators treat as too complex to attempt. At Majorel, Yara played a pivotal role in scaling senior sales and global key-account operations, building multilingual B2B customer-lifecycle frameworks and winning high-value corporate accounts. She went on to serve as Sales Director at iSON Xperiences and Commercial Director at Extratik before joining eNable, consistently turning new market entries and client wins into measurable revenue growth. Today she owns commercial strategy, cross-functional planning, and global scaling across an operation of 3,500+ seats, 2,000 employees, and 70+ corporate clients, positioning the business as a benchmark for local, offshore, and international delivery. With two decades of experience behind her, Yara continues to set the standard for local, offshore, and international service delivery.
Sessions
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24-Sep-2026Global Growth and Delivery StageScaling eCommerce Support Across Borders with Scaling Cost


