Sophie Sherley-Dale
Principal Customer Success Manager,
Klaviyo
Sophie Sherley-Dale is a Principal Customer Success Manager at Klaviyo, where she works with some of the most ambitious ecommerce and retail brands to turn customer data into real retention and revenue growth. With over 13 years of experience on the vendor side of ecommerce technology, including roles at Shopify and Dotdigital, she’s been a strategic partner to brands looking to acquire, engage and retain customers at every stage of the journey.
Sessions
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23-Sep-2026Next Era of Marketing StageFrom hype to habit: how TALA turned fans into Insiders - Fireside chat
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