The Customers Your Data Can’t See: Building More Inclusive Customer Insights
23 Sept 2026
Intelligent Data & Customer Insights Stage
Marketing Effectiveness & ROI
Sustainability, ESG & Purpose
Brand, Content & Creative Excellence
Digital Brand & Experience Strategy
Leadership, Talent & Teams
Commercial Strategy for Marketers
Marketers, eCommerce experts, customer-insight leaders and data professionals that want to understand the customers their data can’t see, challenge assumptions in traditional customer segmentation, and create more inclusive insights. Explore the barriers that leave audiences overlooked, the process of identifying and understanding hidden customer needs and how more inclusive insight can drive stronger engagement, trust and commercial success.
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