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30 SEPTEMBER - 1 OCTOBER 2020
EXCEL LONDON

Visitor FAQs

Visitor FAQs

WHO SHOULD ATTEND

Attending is crucial for all ecommerce professionals on the lookout for self-development, business growth, upskilling, and an unfortgettable time in the company of 1000s of enthusiastic industry peers. 

Please note: There is no admittance to the general public or students.

REGISTRATION INFORMATION

Q. HOW DO I REGISTER? 
A. Registration is now open! Click here to register for free! 

Q. CAN I REGISTER COLLEAGUES?
A. Due to GDPR regulations, you cannot register colleagues but not register them directly. you can refer them. During the registration process, you will be able to refer a colleague where you enter their basic details and that will then automatically prompt them to confirm their registration. 

Q. WHAT WILL YOU SEND ME ONCE I HAVE REGISTERED?
A. If you register at least 1 month before the show, you'll receive your badge in the post. If it doesn't arrive, or if you register late, you can print out a copy of your email confirmation and bring this with you to print your badge from one of the registration machines at the show.

Q. WHERE CAN I GET THE CONFERENCE PROGRAMME INFORMATION?
A. Click here to see the latest conference programme. You will also find the programme in the free Show Guide available on the day and on the mobile app from September 3rd. 

Q. WILL THE PRESENTATIONS BE AVAILABLE TO VIEW AFTER THE SHOW?
A. Presentations will be available to all attendees approximate one month after the show.

Q. WHERE CAN I GET A LIST OF EXHIBITING COMPANIES?
A. The full list is now available, view our booked exhibitors here.

Q. IS THERE A MOBILE APPLICATION?
A. Yes, our Customer Series App will be available for download on android and iOS on September 3rd.

Q. CAN I PLAN MY DAY IN ADVANCE?
A. You can by downloading the app. You will be able to plan your itinerary, explore our interactive floor plan, save the sessions you don't want to miss and even book 1-2-1 meetings with our best suppliers.

Q. CAN I ACCESS THE TWO CO-LOCATED SHOWS?
A. Yes, your Technology for Marketing ticket will also give you access to ad:tech London and eCommerce Expo for free!

Q. HOW DO I GET TO OLYMPIA?
A. Olympia is very central and super easy to access. You can find all the travel information on this page.

Q. I COME FROM ABROAD, WHERE CAN I STAY AROUND THE VENUE?
A. There are loads of hotels around Olympia! Go to our Travel & Accommodation page to find more details about our special deals.

ADMISSIONS POLICY

Q. ARE STUDENTS OR COLLEGE GROUPS ADMITTED?
A. Please contact us directly on the details below if you are a student or a college group. 

ORGANISER CONTACTS

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