24-25 September 2025
ExCeL London

Speakers

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SJ Grabiec

SJ Grabiec

Global Head of CX & Fraud, AllSaints Retail Ltd
An experienced Head of Global CX, Online Fraud & Payments with a solid history of keeping the customer at the heart of business, driving customer-centric initiatives in direct-to-consumer channels, representing Voice of Customer, improving NPS, enhancing efficiency, driving innovation and growth; and implementing online fraud and payment strategies.
Sessions

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