Senior Manager Distribution Network Planning, John Lewis PLC
Bruce is responsible for capacity and online fulfilment planning across the John Lewis National Distribution Network. Since joining the logistics team 10 years ago, he has witnessed first-hand the pace and agility required to respond to the unprecedented growth of online sales and the expansion of the John Lewis selling branch network. The first 26 years of his career were spent on the Retail side of John Lewis, and he was a member of the Senior Leadership Team in a number of branches, including the flagship on Oxford Street. With a wealth of knowledge covering retailing and logistics, Bruce has experienced how John Lewis continues to evolve to meet rapidly changing customer expectations and develop into the successful Omni-channel business that it is today.