eCommerce Expo Hero

Omnichannel

Sponsored by:

barclaycard   UKFast   Magento

It is more crucial than ever that brands are able to engage and support their customers wherever and however they wish to connect. The sessions within this theatre looked at how best to overcome challenges such as maintaining consistent customer experience, tying together disparate retail operations, and maximising opportunities delivered by the latest innovations in the omnichannel space.


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Omnichannel
  1. Everyday, your customers are telling you exactly what they want, exactly what's important to them, and exactly where you should be focusing your time and resources -- but you're not listening. When we ...

    Sponsor(s)

    yotpo
  2. Ciaran Bollard, CEO of leading European digital commerce platform, Kooomo will share his insights into why adopting an omnichannel strategy is the key to providing your customers with an experience th ...

    Sponsor(s)

    Kooomo
  3. It is more crucial than ever that brands are available to engage and support their customers, wherever and however they wish to connect. The obsession with speed, convenience and being connected 24/7/ ...

    Sponsor(s)

    1
  4. The impact that blockchain will have on retailers is huge! Companies that are educated in how to implement this effectively and efficiently will find themselves at a significant advantage over those s ...
  5. We are now in an era where people have unprecedented power, influence and expectations, but also a lack of trust. An era where amazing choice must come hand-in-hand with amazing experiences. Any produ ...

    Sponsor(s)

    g
  6. The journey of transforming an predominately store based retailer into a multichannel one
  7. The changes in technology, regulations and consumer attitudes have not fundamentally changed what we are trying to accomplish as marketers. Regardless of whether you are B2B, B2C, NFP, bricks and mort ...

    Sponsor(s)

    1
  8. According to Forrester, B2B ecommerce will be a $1.1 trillion market by 2020. Gartner has predicted that, going forward, customers will manage 85 percent of their relationships with enterprises withou ...

    Sponsor(s)

    1
  9. A look at the challenges of Omni-Channel Marketing and how to use technology to automate, streamline and make money. 

    Sponsor(s)

    Related Digital
  10. Sponsor(s)

    Magento
Omnichannel
  1. As retailers look to further cut costs and make efficiency savings in a dwindling bricks & mortar market, there is more focus than ever on the increasing cost of digital platforms. In this presentatio ...

    Sponsor(s)

    maginus
  2. People take action based on great experiences. The interaction between a brand and customer is an opportunity to improve customer loyalty and drive results. Join Magento and the IMRG as they discuss t ...

    Sponsor(s)

    7
  3. Conversational Commerce is disrupting the traditional interface of eCommerce, as messaging and chat apps intersect with product discovery and purchase. A new natural language interface is emerging whi ...

    Sponsor(s)

    IBM
  4. It’s a question every online business is asking, because when competition is fierce, business success becomes as much about customer experience as product and price. But when time is tight, it’s easy ...

    Sponsor(s)

    5
  5. With only 2 months left until Black Friday, there’s still time to do some preparation to get your websites and your team ready for Peak. Simon will share his top tips for Peak preparation, drawing upo ...
  6. Consumers want to buy and return goods across any channel, from wherever and at any time - with ease. The technicalities behind a payment process are of no interest to them. Most retailers offer consu ...
  7. Sponsor(s)

    1
  8. In this practical workshop, Dave Chaffey of Smart Insights will explore best practices and technologies to to help improve your customer acquisition. Dave will cover retail examples of techniques you ...
  9. In June 2018, as a result of an EU competition ruling and £2bn fine, Google Shopping started aggressively giving away share to other comparative shopping sites with 20% discounts & 30% rebates off Goo ...

    Sponsor(s)

    SearchStar Ltd

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