eCommerce Expo Hero

Delivery and Logistics

Collaborating with IMRG’s Delivery Retailer Advisory Board - a team of expert retailer logistics professionals, which shapes IMRG’s delivery agenda - we created a 2-day eCommerce Expo Delivery and Logistics agenda that asked THE key questions the industry will need to answer for the next generation of shoppers - including: What will the ideal customer experience look like? How will Peak evolve? What services will be affordable and sustainable? How can Returns pay?


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Delivery and Logistics
  1. "Who is driving the needs of your ecommerce and supply chain?". The ultimate answer is not the company strategy or perhaps not even the competition. The reality is that the customer chooses where and ...

    Sponsor(s)

    ModusLink
  2. Richard Davies, MD, takes you on the journey of how Hatton’s Model Railways has grown into a global British brand and multi-million online business and made the leap from low single-digit growth to a ...

    Sponsor(s)

    1
  3. Peter will share his insights into some of the challenges in ecommerce distribution, question how much of today’s quest for ‘free and fast’ is financially sustainable and provide some guidance on how ...

    Sponsor(s)

    1
  4. Real innovation or flights of fancy? This panel session will ask expert retailer practitioners what they think about some of the innovations being introduced into the world of e-logistics. Will they m ...
  5. Vinesh will share his insights into keeping products sold, having the optimal process for both business and customer needs and avoiding fraudulent returns.
  6. Seven Senders will share its expert insights into how to optimize the customer journey after check-out with a data-driven approach. As a case study, we will take a closer look at Lesara and how this o ...

    Sponsor(s)

    SEVEN SENDERS
  7. To survive on the High Street you can’t stand still.  A carrier agnostic click & collect network allows consolidation and total consumer convenience. For brands, it means a consistent customer experie ...

    Sponsor(s)

    PayPoint
Delivery and Logistics
  1. We love parcels. We pick up, sort, transport and deliver over a billion of them each year - In fact we handle more parcels than every other UK parcel carrier put together, especially during peak. At R ...

    Sponsor(s)

    Royal Mail
  2. Presenting IMRGs latest findings on the cost of failed delivery ‘Valuing Home Delivery Review 2018’. The Review demonstrates this cost to be £1.6bn a year across all stakeholders (retailers, carriers ...
  3. The last 5 years have seen myriad talks about Click & Collect – most of which are actually sales presentations masquerading as ‘insight’. In this talk, delivery experts, Darko and Mike, discuss the la ...

    Sponsor(s)

    Doddle 

    Neopost Shipping

  4. The Christmas sales uplift is becoming more and more pronounced: what does this mean for fulfilment and distribution? How do we plan for a successful peak, and mitigate the risks? 
  5. IMRG track hundreds of metrics for 200 UK retailers. In this presentation we’ll reveal how their delivery propositions – covering returns, promotion of click and collect and how much they charge for v ...

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