eCommerce Expo Hero

250+ Expert Speakers, 250+ Educational Sessions, 11 Theatres and 1 World-Class Unmissable Event

Click on the links below to filter the conference programme by theatre, or click VIEW ALL so you can choose which to attend according to what’s on at a specific time of the day

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Keynote Theatre
  1. Keynote Theatre
  2. Keynote Theatre
    Ann Steer will talk you through her journey at N Brown, a company with over 150 years of experience ...
  3. Keynote Theatre
    Speed and agility to innovate the customer experience will determine the winners in an era of digita ...

    Sponsors

    7
  4. Keynote Theatre

    Sponsors

    4
  5. Keynote Theatre
  6. Keynote Theatre
    Fintech’s greatest contribution to global ecommerce has been altering and improving the online payme ...
  7. Keynote Theatre
  8. Keynote Theatre
  9. Keynote Theatre
Customer & Personalisation Theatre
Customer & Personalisation Theatre
  1. Customer & Personalisation Theatre

    Sponsors

    4
  2. Customer & Personalisation Theatre
    Chat, Tap, Talk' explores the innovations and behaviours which are reshaping the customer experience ...
  3. Customer & Personalisation Theatre

    Sponsors

    7
  4. Customer & Personalisation Theatre

    Sponsors

    21
  5. Customer & Personalisation Theatre
    In-store shopping starts online: Businesses with strong online reputations stand out and capture new ...

    Sponsors

    1
  6. Customer & Personalisation Theatre
    After starting out as a single person startup 12 years ago, Tinyme has pioneered Mass Customisation ...
  7. Customer & Personalisation Theatre
    In this era of one-click immediacy paired with an abundance of choice, customer loyalty is fleeting ...

    Sponsors

    Fresh Relevance
  8. Customer & Personalisation Theatre
    Conversion optimisation is no longer new. Now it’s a vital component of any serious business’s digit ...

    Sponsors

    AWA digital
  9. Customer & Personalisation Theatre
    A data-led discussion about the opportunities and best practices for optimising the customer experie ...
  10. Customer & Personalisation Theatre
    Nearly 40% of shoppers have left a store to buy from another site because they were overwhelmed with ...

    Sponsors

    1
  11. Customer & Personalisation Theatre
    Presenting Conversion Rate Optimisation learnings and actual result from real A/B test Wayne will pr ...
Cross Border Theatre
Cross Border
  1. Cross Border Theatre
  2. Cross Border Theatre
    For online businesses based in the UK, reaching out to European customers has traditionally been the ...

    Sponsors

    1
  3. Cross Border Theatre
    With the continuous rapid growth in number of cross-border ecommerce shoppers, there is an unmissabl ...

    Sponsors

    4
  4. Cross Border Theatre

    Sponsors

    Amazon
     
  5. Cross Border Theatre
    A comprehensive product information management process and the ability to deliver a better product e ...

    Sponsors

    Akeneo
  6. Cross Border Theatre
    E-commerce in Europe is thriving, and as consumers hunt for cheaper options, specific brands and mor ...

    Sponsors

    4
  7. Cross Border Theatre
    The Supreme Court overturned a 20 year old case earlier this year meaning States are looking to char ...

    Sponsors

    3
  8. Cross Border Theatre
    Retailers looking for new international opportunities would be wise to look Down Under. Australians ...
  9. Cross Border Theatre
    The General Data Protection Regulation (GDPR) has created much hype this year. Many retailers have b ...

    Sponsors

    45      Trusted Shops GmbH
Delivery and Logistics
  1. Delivery and Logistics
  2. Delivery and Logistics
    Hatton’s Model Railways opened its doors in 1946 selling second-hand toys in post-war Britain. From ...

    Sponsors

    1
  3. Delivery and Logistics

    Sponsors

    1
  4. Delivery and Logistics
    Chairperson
  5. Delivery and Logistics
  6. Delivery and Logistics

    Sponsors

    SEVEN SENDERS
  7. Delivery and Logistics
    To survive on the High Street you can’t stand still.  As the inexorable growth of eCommerce makes it ...

    Sponsors

    1
Omnichannel
8
  1. Omnichannel
    Everyday, your customers are telling you exactly what they want, exactly what's important to them, a ...

    Sponsors

    yotpo
  2. Omnichannel

    Sponsors

    1
  3. Omnichannel
    The impact that blockchain will have on retailers is huge! Companies that are educated in how to imp ...
  4. Omnichannel

    Sponsors

    g
  5. Omnichannel
    The journey of transforming an predominately store based retailer into a multichannel one
  6. Omnichannel
    The changes in technology, regulations and consumer attitudes have not fundamentally changed what we ...

    Sponsors

    1
  7. Omnichannel
    According to Forrester, B2B ecommerce will be a $1.1 trillion market by 2020. Gartner has predicted ...

    Sponsors

    1
  8. Omnichannel
  9. Omnichannel

    Sponsors

    Magento
  10. Omnichannel
    National Lighting is proud to carry the title of the country's leading lighting manufacturer but in ...
Keynote Theatre
  1. Keynote Theatre
  2. Keynote Theatre

    Sponsors

    Dubai CommerCity
  3. Keynote Theatre
  4. Keynote Theatre
    Blockchain is the talk of - well, everything - in business. But how does it apply in people’s everyd ...
  5. Keynote Theatre
    KABAB founder Phil Hinitt talks with his business advisor Darren Williams, about the journey from St ...
  6. Keynote Theatre
    The trailblazing players of the martech world line up on the keynote stage to battle out their diffe ...
  7. Keynote Theatre
    Domino’s is a brand known by everyone as the leading Pizza Delivery Operator in the U.K. In recent y ...
  8. Keynote Theatre
    The accelerating pace of change is placing local commerce under siege. Forecasts of SMEs imminent de ...
Customer & Personalisation Theatre
Customer & Personalisation Theatre
  1. Customer & Personalisation Theatre
    It's common to assume that in order to make money you have to spend money. Well this is not the case ...
  2. Customer & Personalisation Theatre
  3. Customer & Personalisation Theatre

    Sponsors

    1
  4. Customer & Personalisation Theatre
    Getting a good grip on personalisation can be a real winner for engaging your audience, but strike t ...
  5. Customer & Personalisation Theatre
    Personalisation should be an important part of every online retailer's marketing strategy. However, ...

    Sponsors

    Bunting
  6. Customer & Personalisation Theatre

    Sponsors

    1
  7. Customer & Personalisation Theatre
  8. Customer & Personalisation Theatre
    Personalisation is the thread that ties together marketing, sales and fulfilment. But what does it r ...
  9. Customer & Personalisation Theatre

    Sponsors

    1
  10. Customer & Personalisation Theatre
    Pricing strategies are a well-guarded secret for most online retailers. This is to be expected when ...

    Sponsors

    1
Cross Border Theatre
Cross Border
  1. Cross Border Theatre
    This speech designed as a solution to assess how businesses should evolve to extract the most valuab ...
  2. Cross Border Theatre
    With more than 1.7 billion online shoppers worldwide, and 50% buying cross-border, there is an enorm ...

    Sponsors

    6
  3. Cross Border Theatre
  4. Cross Border Theatre
    Many retailers and brands are increasingly looking to international markets for growth opportunities ...

    Sponsors

    w
  5. Cross Border Theatre
    It is a weird world for companies who trade internationally at the moment, with the swell of politic ...

    Sponsors

    WorldFirst
  6. Cross Border Theatre
  7. Cross Border Theatre

    Sponsors

    1
  8. Cross Border Theatre
    Looking to launch or expand in Asia? Concerned about all of the complications around importing, duti ...
  9. Cross Border Theatre

    Sponsors

    Dubai CommerCity
     
Delivery and Logistics
  1. Delivery and Logistics
  2. Delivery and Logistics
    We love parcels. We pick up, sort, transport and deliver over a billion of them each year. In fact w ...

    Sponsors

    Royal Mail
  3. Delivery and Logistics

    Sponsors

    Doddle + Neopost Shipping
  4. Delivery and Logistics
  5. Delivery and Logistics
    The Christmas sales uplift is becoming more and more pronounced: what does this mean for fulfilment ...
Omnichannel
8
  1. Omnichannel

    Sponsors

    4
  2. Omnichannel

    Sponsors

    7
  3. Omnichannel
  4. Omnichannel

    Sponsors

    7
  5. Omnichannel

    Sponsors

    5
  6. Omnichannel
    With only 2 months left until Black Friday, there’s still time to do some preparation to get your we ...
  7. Omnichannel
    Consumers want to buy and return goods across any channel, from wherever and at any time - with ease ...
  8. Omnichannel

    Sponsors

    1
  9. Omnichannel
    In this practical workshop, Dave Chaffey of Smart Insights will explore best practices and technolog ...

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