Watch 'How to develop a personalised experience that exceeds customer expectations' webinar on-demand
Retailers and brands need to deliver a first-class online shopping experience and take things far beyond the traditional product pairing in order to engage consumers.
In this panel discussion we discuss how retailers can create a unique relationship with each shopper and set their business up for success.
Watch our on-demand webinar.
News for You
What's been the impact of COVID-19 on cross-border ecommerce? Video interview with Neil Kuschel, CEO, Global-e23 Sep 2020 Keren BowmanThe impact of COVID-19 on cross-border eCommerce: Best practices to increase international online sales during challenging times
17 Sep 2020 Keren BowmanECE's Keren Bowman catches up with Martin Newman, Founder of The Customer First Group and one of the world’s leading experts on customer experience and e-commerce.
16 Sep 2020 Branwell Johnson, Director of Content, Propeller GroupThe internet gave the early D2C start-ups potentially unlimited reach and a way to connect to customers in a personal, unique way. First wave players, such as Dollar Shave Club, excited the media with ...
01 Sep 2020 Sam TidmarshHow are you? How have you found lockdown? Good, thank you! Lockdown was initially stressful, having to adapt to the pandemic almost overnight but we managed the situation really well as a team. Lookin ...
20 Aug 2020 Henry Saker-Clark, PA City ReporterAsda has said that online sales doubled in the past quarter after the coronavirus pandemic caused a “structural shift” in customer shopping habits. It reported a 3.8% jump in like-for-like sales for t ...
07 Aug 2020 Dr Dave ChaffeyThis research from Smart Insights and the Technology for Marketing Virtual 2020 event explores the latest practices in how businesses manage improvements to their digital marketing activities.