Co-located with Technology for Marketing

18 - 19 September 2024
ExCeL London

18 - 19 September 2024
ExCeL London

Content Hub

08 Dec 2023

A step-by-step Guide to Accelerating your Customer Experiences

A step-by-step Guide to Accelerating your Customer Experiences

Elevate your customer engagement strategy with Anish Chadda, VP of Product at MessageBird, in our latest YouTube video! Dive into the realm of conversational marketing and unlock the secrets to delivering the right message at the right time, transforming your user journeys.


🎙 Listen to the Full Session: 


🔍 Key Takeaways:

1️⃣ Conversational Marketing Unveiled: Join Anish Chadda as he explores the paradigm shift towards conversational marketing, heralding the next era of customer engagement.

2️⃣ Data-Backed Power: Delve into compelling data showcasing the unparalleled power of conversational marketing, boasting significantly higher conversion rates compared to traditional channels.

3️⃣ Messaging App Boom: Explore the vast opportunities within messaging apps, where billions of users engage daily, presenting an expansive landscape for brand interaction.

4️⃣ WhatsApp Commerce Success: Discover real-world examples of brands leveraging WhatsApp for conversational commerce, guiding users seamlessly through the entire sales journey within the app.

5️⃣ Omnichannel Personalization: Embrace the strategic connection of messaging apps with your brand's systems and data, unlocking the potential for personalized, omnichannel experiences at every touchpoint.

6️⃣ Complementary Channel Approach: Anish Chadda emphasises the role of messaging as a complementary channel, enhancing existing marketing efforts rather than replacing them. Explore more insights at MessageBird's booth.


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