)
Out in partnership with Raconteur, the report explores the challenges faced when transitioning to DTC, the impact of Covid-19 on customer expectations, and the rising concerns around global ecommerce fraud.
Long queues and delivery delays have become part of the consumer experience over recent months as supply chains struggle to keep up with demand, but how long will this new consumer patience last?
The Future of Ecommerce special report, published in The Times, explores if the pandemic has reset consumer expectations for next-day delivery and why communication is key to keeping consumers happy.
It examines how COVID-19 has been a catalyst for big brands to open online D2C stores and if this new purchasing model will last as shops reopen. It looks at the building momentum for the ‘buy now, pay later’ sector and why AR is hitting its stride during the pandemic.
The featured infographic shows how the pandemic is influencing customers purchasing patterns from the amount spent to shopping frequency.
Contributions from MaryLou Costa, Nick Easen, Olivia Gagan, Rich McEachran, Megan Tatum, Alex Wright, BigCommerce, Reaktor, Attraqt, Metapack Group, SAP, Stuart.
You can download the Future of Ecommerce report through this form:
Form 'FB_620DEE09-D712-4CDE-1BD4E62F65FD961D' not found.
News for You
-
)
Given the rapid penetration of the Internet and the growing popularity of online blogshops around the world, more and more people are turning to cross-border e-commerce to fulfill their shopping needs ... -
)
-
-
Get to know Fiona Gordon, Ogilvy's CEO
23 Sep 2021 eCommerce Expo MarketingHaving made your way up to CEO at Ogilvy, you’ve worked across several retail clients. Can you explain the importance cross channel commerce is in creating an effective brand experience? - Read more t ... -
“2020 will be remembered as the year people digitally transformed.” In an interview with Richard Robinson
19 Aug 2021Ahead of the Ecommerce Expo & Technology for Marketing September events, we caught up with Richard Robinson. Richard is Managing Director of Xeim Engage, incorporating Econsultancy & Oystercatchers an ... -
)
-(1).png/fit-in/500x500/filters:no_upscale())
.png/fit-in/500x500/filters:no_upscale())
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
){kind=logo}
.png/fit-in/500x500/filters:no_upscale())
){kind=logo}
){kind=logo}