Keynote Theatre

THEY DRIVE THE FUTURE OF ECOMMERCE

Welcome to eCommerce Expo! Brace yourself for a powerhouse lineup of mainstage speakers – trailblazers, visionaries, and game-changers in retail and eCommerce.

Learn cutting-edge strategies and winning formulas from the best to propel your business to new heights.

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Our 2023 Headline Speakers

Our 2023 Mainstage Keynote Sessions

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27 Sep 2023
  1. Keynote Theatre
    Customer retention is a critical aspect of success and profitability in the highly competitive ecommerce industry. This session will explore the common challenges 3 American businesses face when it co ...
  2. Future of CX Theatre
    'Storytelling' has been a bit of a buzzword in e-commerce for a few years now. And with good reason: it's a very powerful tool. But as stories are so powerful, and hold so much potential for marketers ...
  3. Keynote Theatre
    Long Live Email: why email is not dead and how to use it to engage customers and sell more
    Email is far from dead, and its impact goes beyond simply being a communication tool— it shapes our work lives, relationships, culture, and economies. This session will explore the role of email in pe ...
  4. Future of CX Theatre
    Session delivered by Message Bird
  5. Future of CX Theatre
  6. Keynote Theatre
    Businesses continue to face ever changing new marketing technology. How can you stay ahead or keep up with the latest trends and our enterprise competitors? We look at the latest must-know strategies ...
  7. Gallery Suite (N14) (N15)
    The panellists will share their views and experiences around working in the industry touching on leadership, mentorship, the role of allies and what they wish they had known 10 years ago.  We will als ...
  8. Future of CX Theatre
    Growing shopper engagement and online revenue with intelligent product discovery
    Join Nosto, Dermalogica, and Casio as they discuss how to grow key commerce metrics with intelligent product discovery on the Shopify Plus and Adobe Commerce (Magento) ecosystems
  9. Future of CX Theatre
    Nick will introduce you to the B2B Superpowers and show you what is important in order to win in today’s competitive world.  He will show you findings from one of the largest b2b studies out there to ...
  10. Keynote Theatre
  11. Future of CX Theatre
    Session delivered by Reputation
  12. Gallery Suite (N14) (N15)
    A personal brand is more important in business than ever. Some of the biggest brands have visible founders and top global CEOs have public profiles. Integrating your story and point of view into your ...
  13. Future of CX Theatre
    Selling on Amazon has been one of the lead topics of eCommerce news for over a decade.  Achieving success on Amazon is not a mystery, but is centred around precise calculation of numbers in order to p ...
  14. Keynote Theatre
    Join us for an exclusive session with OnBuy Founder and CEO, Cas Paton, as he discusses how OnBuy is reshaping its customer experience in 2023. Discover how the strategic shift has triggered a new per ...
  15. Future of CX Theatre
    Session delivered by DotDigital
  16. Future of CX Theatre
    AI is the most hyped technology around and, while it is already in common usage in some sectors, exactly how it could have a positive impact for retailers is perhaps less clear. This panel will discus ...
  17. Keynote Theatre
    Reimagining retail infrastructure: Lessons to stay nimble, reduce costs and be prepared for tomorrow’s innovations... today
    In an ever-evolving landscape, retail leaders are facing unprecedented challenges and exciting new opportunities all at the same time, and it's changing how they think about commerce. Consequently, we ...
  18. Future of CX Theatre
    Navigating the AI landscape in Content management: Seizing Opportunities, Mitigating Risks
    The session explores the transformative potential of AI for content practitioners and its impact on the content supply chain. Discover how AI brings opportunities while addressing challenges of usabil ...
28 Sep 2023
  1. Keynote Theatre
    Join our panel of tech leaders and the CEO of Code First Girls as they explore why diversity and inclusion (D&I) are critical to the success of the retail industry. The panellists will discuss the con ...
  2. Future of CX Theatre
  3. Keynote Theatre
    Listen in to this story of entrepreneurship, digital innovation and industry disruption. Tamara has seen Mr & Mrs Smith grow from idea and offline guidebook start up in the early 2000's to the global ...
  4. Gallery Suite (N14) (N15)
    A personal brand is more important in business than ever. Some of the biggest brands have visible founders and top global CEOs have public profiles. Integrating your story and point of view into your ...
  5. Future of CX Theatre
    Session delivered by MAPP
  6. Keynote Theatre
    In this keynote, we will explore how AI can be used to create an improved customer experience, a more personalized customer journey, and prolonged customer engagement, resulting in more long-lasting c ...
  7. Future of CX Theatre
    What does it mean to go "composable"? How to plan, and how to do it.
  8. Keynote Theatre
    Panel
  9. Future of CX Theatre
    Session delivered by Bazaarvoice
  10. Gallery Suite (N14) (N15)
    In this interactive leadership workshop, we will delve into the transformative power of Artificial Intelligence (AI) in the ecommerce landscape. This session is designed for leaders who are eager to l ...
  11. Future of CX Theatre
  12. Keynote Theatre
    I'll be talking about how Honest has grown through some really challenging times, particularly the past 3 few years! With a focus on how we've managed to keep our integrity and authenticity, focussing ...
  13. Keynote Theatre
    Following the pandemic boom, revenue growth for the online retail market has been in decline for over two years. What is the problem, and how can retailers overcome it to return to sustained growth?
  14. Future of CX Theatre

One Ticket, Two shows!

eCommerce Expo is co-located with Technology for Marketing. One ticket gets you access to both shows over two days.

eCommerce Expo logoTechnology for marketing logo

REGISTER YOUR INTEREST FOR 2024

  • "We’ve been incredibly happy with the footfall and the quality of the conversations...we’ve had a couple of speaking slots…it was full with standing room only! It’s been a great event, really really enjoyed it."
    Marketing Manager, Akeneo
  • "The flow of people from the talks to the stands is really solid...this is the one UK conference we wanted to do this year and have a big impact at."
    Partner Manager, Big Commerce
  • "It has always been worthwhile coming to eCommerce Expo. A great mix of people we want to meet and catching up with partners. A good concentration of companies we want to work with. Likely to join next year"
    Senior Business Development Manager, Feefo
  • "It's great to meet real customers, listen to what customers are asking for, and target all customers from start-up's to large businesses. It's one of our favourite events, the stand has been very busy. There is always a buzz, and a nice easy atmosphere. We'll definitely be joining next year"
    Head of Shipping Solutions and Payment Channels, Royal Mail
  • "We come to meet existing customers, share thought leadership content, and generate leads"
    Event Marketing Lead, Shopify
  • "We come to eCommerce Expo to meet current clients and prospects and see how the industry is evolving. We have had great conversations with both B2C and B2B brands"
    Brevo
  • "eCommerce Expo is a bigger and busier event compared to other exhibitions. It's been very good in terms of raising brand awareness, lead generations, and thought leadership lessons learnt."
    Event and Campaign Manager, Maropost
  • "It has always been worthwhile coming to eCommerce Expo. A great mix of people we want to meet and catching up with partners. A good concentration of companies we want to work with."
    Senior Business Development Manager, Feefo
  • "It's important to attend because a lot of our prospects are here as well as our competitors. We have met companies with turnover of between five million to 50 million a year and we have had good conversations."
    Head of Strategy, Remarkable Commerce
  • "The event has provided brand exposure, an opportunity to mix with a multitude of businesses, and partnership opportunities.The break-away sessions are important and valuable."
    Head of Sales, Alliances, Experian

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