Conference producer Sam Tidmarsh asks Sally Scott, Managing Director UK for Birchbox & eCommerce Expo 2019 speaker, about her advice for brands wanting to infuse personalisation into their business, how to build dynamic digital experiences and the new ‘Me-Time’ campaign launching this month.
Renowned internationally as one of the world’s leading experts on customer experience, consumer behaviour, multichannel operations and e-commerce, Martin Newman is a passionate advocate for customer-centric transformation. This year, he founded the Customer First Group to help drive this transformation with consumer-facing brands.
As part of the business’s launch, a new interactive event - Customer First Live - will enjoy its debut alongside industry favourites eCommerce Expo and Technology for Marketing at London Olympia this September.
EMENA's Neel Arora talks to John Bensalhia about the changing world of modern eCommerce, and how businesses must also take on changes when it comes to embracing its benefits
At the beginning of her career, Neel Arora looked destined for a lifetime in mechanical engineering. Having trained in the sector, Neel joined British Steel as an engineer. From there, he switched the factory floor for head office category management with a new role at PepsiCo. But eight years ago, Neel began working in a new field, one which quickly became a passion.
Penetrating new markets is one of the most important but fraught endeavours any company can undertake, no matter what they sell.
Having recently spread its wings from Pakistan into Bangladesh, Myanmar, Sri Lanka and Nepal, South Asia’s leading eCommerce platform, Daraz, is well-positioned to advise on the challenges of scaling up.
Would you pay a monthly fee for a service that allowed you to hop from car-to-car on a monthly basis without having to worry about maintenance and road tax?
Singapore’s Carro, Southeast Asia’s largest automotive marketplace, reckons there is ample appetite in the city-state, so much, in fact, that the company launched its “Netflix for Cars” in March this year.
As of this summer, the fashion retailer is using machine learning to ensure it has the right stock, in the right place, at the right time. Techerati talked to eCommerce Expo speaker Simon Calvert about his role in helping the retailer intelligently pre-empt markdown.
In just over one month’s time eCommerce Expo 2019 opens its doors at the Olympia in London. Looking ahead to September, Techerati has sat down with some of the event’s most high-profile speakers to get underneath the tech and find out what drives and inspires them.
In just over one month’s time eCommerce 2019 opens its doors at the Olympia in London. Looking ahead to September, Techerati has sat down with some of the event’s most high-profile speakers to get underneath the tech and find out what makes them tick. First up is Robin Phillips, former eCommerce Director at Waitrose and CEO of The Watch Shop, the UK’s largest independent online watch business