Co-located with Technology for Marketing

18 - 19 September 2024
ExCeL London

18 - 19 September 2024
ExCeL London

Future of Digital Commerce Theatre

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10:35
  1. Future of CX Theatre
    25 mins
  2. Future of CX Theatre
    25 mins
    'Storytelling' has been a bit of a buzzword in e-commerce for a few years now. And with good reason: it's a very powerful tool. But as stories are so powerful, and hold so much potential for marketers ...
11:00
  1. Keynote Theatre
    45 mins
    Listen in to this story of entrepreneurship, digital innovation and industry disruption. Tamara has seen Mr & Mrs Smith grow from idea and offline guidebook start up in the early 2000's to the global ...
  2. Long Live Email: why email is not dead and how to use it to engage customers and sell more
    Keynote Theatre
    45 mins
    Email is far from dead, and its impact goes beyond simply being a communication tool— it shapes our work lives, relationships, culture, and economies. This session will explore the role of email in pe ...
  3. Gallery Suite (N14) (N15)
    90 mins
    A personal brand is more important in business than ever. Some of the biggest brands have visible founders and top global CEOs have public profiles. Integrating your story and point of view into your ...
11:10
  1. Session delivered by Message Bird
    Future of CX Theatre
    25 mins
  2. Session delivered by MAPP
    Future of CX Theatre
    25 mins
12:00
  1. Keynote Theatre
    45 mins
    Businesses continue to face ever changing new marketing technology. How can you stay ahead or keep up with the latest trends and our enterprise competitors? We look at the latest must-know strategies ...
  2. Keynote Theatre
    45 mins
    In this keynote, we will explore how AI can be used to create an improved customer experience, a more personalized customer journey, and prolonged customer engagement, resulting in more long-lasting c ...
  3. Gallery Suite (N14) (N15)
    90 mins
    The panellists will share their views and experiences around working in the industry touching on leadership, mentorship, the role of allies and what they wish they had known 10 years ago.  We will als ...
12:20
  1. Growing shopper engagement and online revenue with intelligent product discovery
    Future of CX Theatre
    25 mins
    Join Nosto, Dermalogica, and Casio as they discuss how to grow key commerce metrics with intelligent product discovery on the Shopify Plus and Adobe Commerce (Magento) ecosystems
12:55
  1. Future of CX Theatre
    25 mins
    Nick will introduce you to the B2B Superpowers and show you what is important in order to win in today’s competitive world.  He will show you findings from one of the largest b2b studies out there to ...
  2. Future of CX Theatre
    25 mins
    What does it mean to go "composable"? How to plan, and how to do it.
14:00
  1. Gallery Suite (N14) (N15)
    90 mins
    A personal brand is more important in business than ever. Some of the biggest brands have visible founders and top global CEOs have public profiles. Integrating your story and point of view into your ...
  2. Gallery Suite (N14) (N15)
    90 mins
    In this interactive leadership workshop, we will delve into the transformative power of Artificial Intelligence (AI) in the ecommerce landscape. This session is designed for leaders who are eager to l ...
14:05
  1. Future of CX Theatre
    45 mins
  2. Future of CX Theatre
    25 mins
    Selling on Amazon has been one of the lead topics of eCommerce news for over a decade.  Achieving success on Amazon is not a mystery, but is centred around precise calculation of numbers in order to p ...
14:30
  1. Keynote Theatre
    45 mins
    I'll be talking about how Honest has grown through some really challenging times, particularly the past 3 few years! With a focus on how we've managed to keep our integrity and authenticity, focussing ...
  2. Keynote Theatre
    45 mins
    Join us for an exclusive session with OnBuy Founder and CEO, Cas Paton, as he discusses how OnBuy is reshaping its customer experience in 2023. Discover how the strategic shift has triggered a new per ...
14:40
  1. Session delivered by DotDigital
    Future of CX Theatre
    25 mins
15:15
  1. Future of CX Theatre
    45 mins
    AI is the most hyped technology around and, while it is already in common usage in some sectors, exactly how it could have a positive impact for retailers is perhaps less clear. This panel will discus ...
15:30
  1. Keynote Theatre
    45 mins
    Following the pandemic boom, revenue growth for the online retail market has been in decline for over two years. What is the problem, and how can retailers overcome it to return to sustained growth?
  2. Reimagining retail infrastructure: Lessons to stay nimble, reduce costs and be prepared for tomorrow’s innovations... today
    Keynote Theatre
    45 mins
    In an ever-evolving landscape, retail leaders are facing unprecedented challenges and exciting new opportunities all at the same time, and it's changing how they think about commerce. Consequently, we ...
15:35
  1. Future of CX Theatre
    25 mins
16:10
  1. Navigating the AI landscape in Content management: Seizing Opportunities, Mitigating Risks
    Future of CX Theatre
    25 mins
    The session explores the transformative potential of AI for content practitioners and its impact on the content supply chain. Discover how AI brings opportunities while addressing challenges of usabil ...

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