User Experience
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At CDA, improving user experience isn’t just about making a website look good—it’s about making it effortless for customers to buy from you. Drawing on years of senior retail and digital experience, we design eCommerce journeys that keep customers engaged from the first click to the final checkout.
Our approach to better UX:
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Mobile-first, responsive design
With over half of online traffic now coming from mobile devices, we prioritise layouts that adapt beautifully to any screen. Your customers get the same smooth experience whether they’re browsing on a phone, tablet, or desktop. -
Streamlined navigation & intuitive flows
We reduce friction at every stage of the buying process—clear menus, logical product categorisation, and simplified checkout steps ensure customers never feel lost or frustrated. -
Integrated systems for real-time accuracy
By connecting your store with accounting tools, CRMs, stock systems, and delivery providers, we eliminate mismatches, delays, and manual errors—creating a reliable and stress-free experience for shoppers. -
Consistent branding & trust-building features
We design with your brand’s personality in mind while ensuring trust signals; like secure payment options, customer reviews, and transparent policies, are always visible.
The result: Your visitors spend less time searching, more time enjoying your products, and are far more likely to convert into loyal customers.