eCommerce Expo recognises that for any ecommerce company the main differentiator between them and their competitor is Customer Experience. As such, we're launching the brand new Customer Experience Zone to sit within eCommerce Expo, reflecting the reality that this service element is not only limited to the contact centre but integrated throughout a business.
The best customer experiences are driven by great insights so we've dedicated an entire zone to the three 3 c's:
- Customer Insight
- Customer Satisfaction
- Customer Experience
If you are a supplier of customer service technology, this is the single best opportunity at the show to promote your offering to a dedicated, relevant and engaged audience.
Who will you meet?
At the Customer Experience Zone you will meet senior decision makers from eCommerce Expo as well as visitors with purchasing power who previously attended Customer Contact Expo:
- Heads of Customer Service
- Heads of Customer Experience
- Marketing Directors & Managers
- eCommerce Directors & Managers
- Managing Directors & CEOs from SMEs
A targeted approach...
This year eCommerce Expo will be going the extra mile, empowering exhibitors to have a successful event by giving them a clear way of finding, targeting and meeting with top prospects. We will be providing a bespoke matchmaking service where you can find the right kind of prospects for you by setting up pre-arranged meetings before the show.
The best part - matchmaking is free to use for all exhibitors and doesn’t come with any hidden costs or limitations.
Speak at eCommerce Expo 2017
Raise your personal profile, brand awareness and generate quality conversations at the only event that matters in ecommerce. Speaking at eCommerce Expo ensures your brand is synonymous with innovation.
Customer Insights Theatre previous speakers include:
- Contact Centre Support Services Manager, House of Fraser
- Customer Experience Director, Oracle
- Head of Customer Insight & Futures, BT
- Global Director Brand & Customer Experience, Bupa
- Director of Customer Experience, National Grid