Why Attend?

Stay informed and make sure you can respond in an ever-changing and unpredictable market.

eCommerce Expo is the leading event dedicated to the ecommerce industry. Whether you are a Multichannel, Pureplay, B2B or B2C retailer or brand, it’s the perfect event to fill your basket with market-leading insight.

As we move out of the pandemic and in to 2021, we take stock of the biggest trends that have shaped our industry in one of the most turbulent periods for digital commerce and the wider economy. Secure your free place today to make sure you stay informed and on top of the latest trends in digital commerce and marketing.

You will join thousands of professionals from across the industry – offering you the chance to network with and learn from your peers.

Register for free

 

 

Speakers 

Grow your knowledge and grow your business. We have invited leading speakers to get you up to speed with the latest innovations and insights.

Speakers include:

  • Andy Mulcahy, Strategy and Insight Director, IMRG
  • Ben Taylor, EMEA Head of Omnichannel, Publicis Commerce
  • Celia Pronto, Managing Director, Love Home Swap
  • Chris O’Reilly, CEO, Presto Music
  • Christopher Kenna, CEO & Founder, BrandAdvance
  • David Tiltman, Head of Content, WARC
  • David Williams, Ecommerce Director, Aspinal of London
  • Dora Moldovan, Director of Data Science and Analytics, Found
  • Ester Broome, Global Marketing Manager, William Grant & Sons
  • Isabelle Baas, Managing Partner Digital, Data & Technology, Starcom
  • Janis Thomas, eCommerce & Marketing Director, Look Fabulous Forever

Key Exhibitors 

We have curated a programme of keynotes, panels and workshops to help you get to grips with new technologies and how you can use them to enhance your ecommerce operations. Join us for insight into:

  • UX & CRO: optimisation of website design, improving conversion rates, A/B Testing
  • CX and Personalisation: real-time automation, voice, AR, social, single customer view
  • Delivery and Fulfilment: click & collect, returns, sustainability, innovation
  • Omnichannel: multi-device customer journey, cross channel payments, single customer view, marketplaces
  • Cross Border: localisation & international support mechanisms, shipping & payment integration, segmentation & marketing, analytics, data & market insight.

    Sponsors include:
    AkeneoTrusted Shops
    unbxdShipStation

Who Should attend?

eCommerce Expo provides a deep exploration of the technologies underpinning your online sales business. We strongly recommend that companies send delegates from across their online sales operations to ensure that the business’ needs are met.

If your role relates to your company’s website, you need to be at eCommerce Expo.

Roles include: Heads of eCommerce, eCommerce customer journey specialists, eCommerce Mangers, eCommerce Directors, project managers and more. 

2020 attendees included: 

eCommerce Customer Journey ALDI, Director, Strategy & Development ALDO Group, Product Manager Amazon, Head of SMB Growth and Partner Platforms, UK Amazon Pay UK, Head of Digital Marketing Bamboo Clothing Ltd, Head of Digital Marketing - Insurance Barclays, Head of Publishing BBC Studios, Head of Logistics & Operations Blackwell, Director & CIO Bloom & Grow, Senior Designer and Frontend Developer Bloom & Wild, Co-Founder Borough Kitchen, Digital customer experience manager British Gas, Digital Innovation Lead Britvic Soft Drinks Ltd Ecommerce Merchandising Manager Brompton Bicycle, Lead CX Manager BT, Senior Ecommerce Manager Campari, UK Ecommerce Manager Candy Kittens, e-Commerce Senior Manager Canon Europe, Head of E-commerce Cox & Cox Digital Marketing DECATHLON, Ecommerce Specialist Dermalogica Global Ecom Head Diageo, Digital Marketing Director Direct Cosmetics Ltd, Head of ecommerce Disney, Senior eCommerce Manager Dixons Carphone, Head of Digital Product Dune Group, E-commerce trading manager Evans Cycles, Head of Stock Planning & Supply Chain F&F Tesco Customer Care Manager Feelunique, Head of Ecommerce Hotter Shoes, Head of Online Content and User Experience Iceland Foods Ltd, Online Range Specialist IKEA, eCommerce Operations Manager John Lewis, EMA e-Commerce Lead Johnson & Johnson, Technical innovation lead L'Oréal, Head of ecommerce Lulu Guinness Head of Ecommerce Lush, Ecommerce and Product Integration Manager Macmillan Cancer Support Ecommerce Product Manager MADE.com, Web Merchandiser Marks & Spencer plc, International Director Mastercard, Digital Campaign Manager Matalan, Senior Director of E-commerce Michael Kors, Ecommerce Manager Nando's, Digtial Experience Manager NatWest, eCommerce Operations Manager Nespresso, USA eCommerce Development Manager Nestle, CRM content marketing manager Net-a-Porter, Product Owner - Mobile Apps Next, Senior digital project manager Npower, Senior UX designer River Island, Ecommerce Lead Sainsbury's, Head of Consumer Digital Volvo, Sr. Manager Cross Border eCommerce Walmart

Register for 2021

NETWORKING

Create new connections

Holding two events concurrently means that B2C and B2B businesses in a wide variety of sectors can meet, exchange ideas and learn from one another. All customer-facing technologies are closely related, so whether you’re primarily interested in adtech, martech or ecommerce tools, there’s no doubt that you can find crossover in your learning from other areas.