eCommerce Expo Tracks 

eCommerce Expo Tracks 

B2B eCommerce

The B2B eCommerce market accounts for $1 trillion of ecommerce sales globally, and is growing faster than B2C. But it’s no longer “business as usual”. Coronavirus has significantly disrupted supply chains and sales channels. In this track, hear key disruptors on how to prepare for the future.

  • Real-time shipment
  • Inventory tracking
  • SEO focused web pages (visibility)
  • App interactivity on websites
  • Automatically rendered content (CMS)
  • Omnichannel content management
  • Payments strategy
Headless Commerce

Headless Commerce

Are you ready for that call from the CEO… “how do we double ecommerce, and how fast can we do it?” Retailers now need more flexibility than ever before; to serve customers with agility across multiple channels. A model gaining significant traction is headless commerce.

  • Data insights & data analytics
  • Real-time data
  • A/B testing
  • Loading page times
  • UX (User experience)
  • CRO (Conversion rate optimisation)
  • Mobile apps
  • App experience
Payments, tax & checkout

Payments, tax & checkout

In a diverse and complicated global market, merchants are having to think globally with their payments, tax and checkout strategy. With fraud expected to grow over 50% by 2024, and tax processes thrown into discord by coronavirus, if you press down on the breaks you’ll be out of the game.

  • Cybersecurity
  • Common fraud methods
  • Checkout processes
  • Fraud mitigation
  • Real-time payment systems
  • Personalisation
  • Stock purchases
  • HMRC
  • Payment methods

AI & ML in Retail

In this world of fast paced uncertainty, retailers without a view to the long term won’t be around for long. Take action now to understand which artificial intelligence (AI) and machine learning (ML retail innovations are worth your time & financial investment.

  • Stock maintenance
  • Customer service
  • Chatbots
  • Checkout abandonment
  • Predictive analytics
  • Real-time ecommerce
  • Consumer behaviour
  • Recommendation engines

Future Retail Technology

When the coronavirus crisis subsides, the nation’s shopping habits & expectations will have changed. It will be the retailers and brands ahead of the curve who will lead the way through uncertainty. In this track, hear from those leading the way into the future.

  • Omnichannel retail
  • Phygital
  • Emerging technology
  • Innovation
  • Internet of Things
  • Automation
  • Augmented reality (AR)
  • Biometrics
  • Customer experience

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