Conference Programme Virtual 2021

Headline Sponsor: eCommerce Expo Show Sponsor:
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Making Returns Work Post-COVID

29 Sep 2021
ECE - Intelligent Delivery & Fulfilment
Intelligent Delivery & Fulfilment

This session explores how Covid has impacted the increasingly important ecommerce returns market and answers questions such as:

•        Which payment options increase returns the most?

•        How do multiple item orders influence returns?

•        What length of returns policy is best for retailers? 


Matthew Walsh, Director of Data and Retail - IMRG