This insightful session explores the growth journey of a founder-led brand along with unpacking key findings from the Future Shopper Report 2024, delving into search trends, social commerce, customer behaviour, and experience.

This information-packed session will provide not only hard stats and data but also the evolution of customer sentiment, the driving force behind today's evolving retail environment. By examining what customers want tomorrow, we can inform sustainable strategies for today and ensure continued growth and success.

What to look forward to:

• An exploration of insights derived from the Future Shopper Report 2024 including search and shopping trends, evolving social commerce, and the changing landscape of customer behavior and experience.
• A detailed discussion on the growth and challenges of a founder-led brand, observing Coco de Mer's innovative practices and successes.

In essence, this session promises to inform, inspire, and influence, fostering a deeper understanding of current marketplace dynamics and customer sentiment, and its impact on shaping future strategies.