Everyone's talking about it, but what does it actually mean? Omnichannel is a buzzword that shows no signs of retiring, and for good reason; research shows that the Omnichannel customer spends more and shops nearly twice as much. This session will cover the Omnichannel expectations from today's customer and how this is shaping the way brands and retailers are doing business in 2024 and beyond. What you can expect to learn: -- Learn how to keep up with the evolving landscape -- Considerations for building your Omnichannel roadmap -- Omnichannel quick wins any business can use