For Digital and Ecommerce Directors aiming to boost conversion rates without sacrificing profit margins. Did you know 85% of people prefer negotiating with a chatbot than a human? AI negotiation offers a unique opportunity to personalise interactions and increase engagement. This session showcases six real-world examples from both B2B and DTC ecommerce where AI negotiation has been successfully used to avoid over-discounting, optimise pricing, and improve customer engagement. We'll also discuss the crucial role of maintaining an on-brand experience and fostering emotional connections with your customers through human-centric, ethical AI.

 

What you can expect to learn:

- Discover how brands are using AI negotiation to boost conversion while protecting margins.

- Learn strategies for using AI negotiation to clear excess stock, upsell high-ticket items and prevent browse abandonment.

- Explore examples of AI negotiation in action across product pages, email marketing and bundling.

- Understand the importance of maintaining brand identity and customer connection when deploying AI chatbots.

 

Join us to explore how AI negotiation is a human-friendly approach, proven by Nibble which conducts over 30,000 negotiations monthly for 200+ ecommerce businesses in the UK and US