24-25 September 2025
ExCeL London

Conference Programme 2024

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Conversion Up, Costs Down: How AI is Transforming Customer Experience

19 Sep 2024
The Future of CX

Join us as we delve into the practical challenges, successes, and future potential of AI in driving both conversions and reducing operational costs.

Speakers
Maja Schaefer, CEO - Zowie
Hayden Dudley, Head of Customer - Kitlocker
Jade Roberts, General Manager, Customer Experience + Logistics - Monica Vinader

With thanks to our sponsors & partners...